 2. DIFFERENTIATED SERVICE
Objectives: Meet rising demands for IT service while realizing cost savings by distinguishing between commoditized and differentiated IT services
 | Optimize the IT portfolio | "Loyola and Library IT groups need to focus on their differentiating services identifying synergies and reducing overlaps in services provided." - Library |  | Deliver critical IT services and infrastructure | "'Cloud computing' can be looked at as a threat to traditional IT, or a way of extending its reach. I prefer the latter." - Technology Services |  | Realize the efficiencies of cloud computing | "Loyola needs cutting-edge applications and infrastructure to align with the standard usage of the digital natives." - Trustees |  | Adopt differentiating technologies and services | "Technology Services needs to gather university requirements and look to the market to be sure Loyola is using optimal solutions" - President’s Cabinet |
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