 3. OPERATIONAL EXCELLENCE
Objectives: Recognize the realities around resource limits and budget growth in university administration and provide IT solutions to increase operational efficiencies.
 | Provide effective training to foster adoption | "Increase training frequency, structure, and robustness . . . and include a knowledge sharing database and publicize existing tools" - Academic Affairs. |  | Consult with users in standardized, collaborative user groups | "We want IT to act as consultant, recommending emerging technology for adoption" - Advancement |  | Focus development efforts on system integration and interoperability | "The current tools must be better integrated, including the Colleague systems and orientation information" - Student Development |  | Automate paper processes and enable advanced data analytics | "Everything we do generates paperwork, [we] need to map processes to electronic processes, particularly around grants and research" - Academic Affairs |
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