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1. Organizational Refocusing

Strategic Roadmap

  1. Organizational Refocusing
  2. Teaching and Learning Strategy
  3. Infrastructure Assessment and Refresh
  4. Training Assessment and Strategy
  5. IT Governance, Policy and Portfolio Management
  6. Business Process Management
  7. Integrated Administrative Information Strategy
  8. Business Continuity Strategy
  9. Emerging Technologies Forum
  10. Cloud Computing Capitalization
  11. Collaboration Tool Enhancements
  12. Social Networking Integration

Risk Qualifications

  • RED - High
  • YELLOW - Moderate
  • GREEN - Low

Operational ExcellenceOperational Excellence Transparency & UnderstandingTransparency & Understanding

Refocus resources according to the IT strategic focus areas including customer consulting, after-hours support, and cloud computing services.

Description:

  • Technology Services must refocus their resources to the IT strategic focus areas to emphasize areas such as customer consulting, after-hours support, and cloud computing services.
  • Responsibilities of groups and individuals will change and need to remain flexible and consistent within strategic directions.

Values and Organizational Implications:

  • The consultative role of Technology Services will lead to increased operational effectiveness.
  • As a strong service provider, Technology Services lays the foundation for their role as a trusted partner

Risks:
RATING YELLOW

  • Dependent on culture change and cloud computing adoption
  • Developing the consultative capacity with Technology Services will require staff develop new skills and areas of expertise.
StartFinishDuration
3/9/200910/9/200931weeks
Timeline

Detail:

  • 12 Months
  • Contractors and procurement are optional
  • Step1- Review the effectiveness of existing user interactions
  • Step2- Establish standard, formal user communication channels and support
  • Step 3- Dedicate additional resources to consulting channels as available.

Check out a diagram of the Organizational Refocus.