As part of the Technology Services Strategic Plan Roadmap, Technology Services is under going a resource refocus according to the IT strategic focus areas. The diagram below demonstrates the refocus process.
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TECHNOLOGY SERVICES AT LOYOLA UNIVERSITY
LOYOLA COMMUNITY
Project Management Office
Project oriented and long-term goal driven
Project Management
Business Process Management
Relationship Management
Training (new systems)
Project Management Office
Director: Richard Sigler
Elena Bozylinski - PM
Scott Sax - PM
Becky Kelley - RM
Tracy McMahon - RM
Pat Donohue - RM
Jess Smith - Training
Names in yellow indicate cross-over between units
while asteriks indicate primary reporting unit.
Office of Technology Support
Transaction based and fast resoloution focused
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Technology Service Center
Account Management
Knowledge Management
Training (Onboarding, Professional Development)
Desktops, Labs, Classrooms & Imaging
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File & Print Services
Client support (OS, UI, MS Office, Anti-Virus, patching)
Remote Access (Citrix, VPN)Endpoint Security
Tier 0-2Office
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Office of Technology Support
Director: Steve Fox
*Tom Christopher
*Pat Donohue
Pete Farrell
David Opitz
*Don Pollitt
*Jess Smith
*Robin Smith
Tom Wilson
Marion Wielgosz
Jason Youngers
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Bob Baase
Brad Boucher
Gina Brandon
Ryan Burton
Lauren Crewell
Aaron Eddy
Anthony Forte
Michael Jaworski
Chuck Kumlehn
Greg Lisek
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Tracy McMahon
Sue Monthie
Larry Nottingham
Randyl Sachs
Ryan Servant
Clark Shaffer
Will Udovich
Hans Underwood
Nicholas Velich
Jedidiah Adams
Lincoln Young
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Names in yellow indicate cross-over between units
while asteriks indicate primary reporting unit.
Infrastructure
Keeping the lights on and mission critical applications functioning.
Network (Data, Voice, Video)
Server Systems
Storage Area Networks (SANs)
Network Security (Firewalls, SPAM, VPN, Anti-Virus)
Network Services (DNS, DHCP)
Tier 3+
Infrastructure
Director: Tom Podles
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Dave Arnett
Gerard Barrett
Mike Dieter
Tim Enders
Mena Gawargi
Bruce Longbottom
Oleg Manko
James McCartin
Michael Bullwinkle
Patricia Malek
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Patrick Reavey
Chris Schmidt
Bob Slencak
Al Turek
Tom Christopher
*Pete Farrell
*Dave Opitz
Don Pollitt
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Names in yellow indicate cross-over between units
while asteriks indicate primary reporting unit.
Enterprise Applications (EA)
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Datatel Colleague (WA, ACP)
iStrategy
SAP-Business Objects
Active Directory
Moodle - LMS
Entrinsik Informer
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One Card
Exchange
Sitecore
Other Third Party systems
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Enterprise Applications (EA)
Director: David Skica
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Lanette Andrews
Joe Bond
Damian Maddox
Tara Mangaya
Bernie Maygers
Jennifer Simmons
Diana McDonald
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Artnette Spencer
William White
Anuj Sainju
Amy Triplett
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Names in yellow indicate cross-over between units
while asteriks indicate primary reporting unit.
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Constituency Relationship Teams
Relationship Management
Support Oriented (unique needs)
Partnerships
Special Initiatives
Emerging Technologies
Tier 2
Executive Tech Coaches
Personalized, 24x7 tech support for our VIPs.
Admin/Staff Team Relationship Managers
Becky Kelley
Robin Smith
Donna Riley
Don Pollitt
Names in yellow indicate cross-over between units
while asteriks indicate primary reporting unit.
STC Relationship Managers
Chuck Kumlehn
Names in yellow indicate cross-over between units
while asteriks indicate primary reporting unit.
Faculty Team Relationship Managers
Tracy McMahon
Tom Wilson
Marion Wielgosz
Sal Lenzo
Jason McMahon
Names in yellow indicate cross-over between units
while asteriks indicate primary reporting unit.
Executive Tech Coaches
Personalized, 24x7 tech support for our VIPs.
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Office of the CIO
Strategic planning and business alignment
Budgeting & Finance
Contract Management
Asset Management
Policy Management
Human Resource Management
Public Relations
Technology Compliance
Office of the CIO
CIO - Louise Finn
Gina Graffious
John Hayes
Jason Youngers
Henry Schneider Names in yellow indicate cross-over between units
while asteriks indicate primary reporting unit.
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