Loyola University Maryland

Center for Community Service and Justice

Get Involved at CCSJ

Student Intern Position Descriptions

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Hundreds of students participate in service and justice activities each year through CCSJ and the student interns make it possible by linking Loyola’s campus to the Baltimore community and educating through service and justice work.

There are three types of internship positions:

These positions will be paid $10.00 per hour.  The maximum working hours per week for each position are varied between 10-15 hours.

General Qualifications

CCSJ Student Interns are the leaders of service and justice education activities on campus and therefore must possess strong interpersonal skills including communication, organization, collaboration and professionalism. Interns must show good judgment and respect the backgrounds and experience of a diverse group of people.

In addition, CCSJ Student Interns must:

  • Be a rising sophomore, junior or senior
  • Have a minimum 2.5 grade point average (GPA) both cumulative and the semester prior to applying.  
  • Complete the application and interview process by the stated deadlines.
  • Be in good conduct standing with the college.  A judicial review will be conducted for all applicants.
  • Have participated in one or more volunteer experiences.
  • Have a personal interest in issues related to social justice.
  • Be able to articulate connections between service experiences and related social justice issues.

General Expectations

If you are selected and choose to accept the position, you must agree to:

  • Not hold additional employment or commitments that exceed 15 hours per week total.
  • Decline Evergreen, Resident Assistant, Campus Ministry Intern, member of the SGA executive board, full-time student teaching, or any other position that conflicts with the two-week training in August.
  • Abide by all of the policies and regulations of Loyola’s Code of Student Conduct, as well as those of federal and local jurisdictions. 
  • Meetings & Trainings:
  1. Attend and participate fully in the two-week intern training in August and a one-day training in January.
  2. Participate in regular one-on-one meetings with supervisor
  3. Participate in bi-weekly team meetings and racial justice reflections
  4. Attend All Interns meeting at a mid-semester on a Wednesday evening at 9:15 -10:15 p.m.

Position Descriptions

Student Administrative Assistant

All Student Administrative Assistant positions are working maximum 10 hours per week to support CCSJ establishing a welcoming and safe environment which fosters education through service. 

Primary roles are:

  • to staff front desk
  • to work as a team with other Student Administrative Assistants to provide clerical and administrative support to CCSJ professional staff and Student Service Coordinators
  • to perform the assigned specific tasks which pertain to the steady operation of the Center. 

Student Administrative Assistant Qualifications:

In addition to the CCSJ Intern General Qualifications, Student Administrative Assistant applicants should:

  • Have experience in community service and interest in social justice issues.
  • Possess work experience in one or more of the following areas: Customer Service, Hospitality, Event Management, Desk Assistance is highly preferable. 
  • Working command of Microsoft Office, particularly Outlook, Word, Excel and PowerPoint.

General Student Administrative Assistant Responsibilities:

  • Gain a full knowledge of CCSJ mission and programs
  • Greet visitors with hospitality (answer questions, take messages, refer to full-time staff)
  • Keep the office common space and lobby clean and organized
  • Office support: post flyers, run errands, bulk mailings, make copies, scans, fax, empty mail bag and distribute the mails, organize and distribute incoming faxes, refill paper in the copy machine
  • Check in with and assist Center full-time staff and service coordinators with projects and tasks
  • Check ccsjsa@loyola.edu Outlook email during work hours and respond to project accordingly
  • Coordinate Motor pool related tasks, i.e. submitting request, submitting cancellation, forwarding approval to the volunteers when it has been approved by Parking and Transportation Department
  • Coordinate the Bridge Project by responding to letters from inmates regarding improvements on their spiritual lives and informative materials—produced and provided by Philosophy Professor Dr. Drew Leder—about meditative practices in prison.

Student Administrative Assistant Position Descriptions:

Office Supply & Storage Maintenance and Student Intern Relations

  • Maintain CCSJ storage at HU24 (basement) and Office Supplies (front desk cabinets and drawers).
  • Communicate with CCSJ Program Assistant when there is shortage in inventory and assist in making order.
  • Collaborate with Service Coordinators to keep the storage organized
  • Coordinate card circulation celebrating student intern’s birthdays.
  • Send reminder e-mails to the entire staff about office and campus-wide events.
  • Organize committees and prepare for student intern gatherings including special events (i.e. birthday parties, holiday parties, etc).

Office Cleanliness and Sustainability 

  • Water the plants around the office regularly.
  • Educate staff about sustainability (through emails, projects, e-newsletter etc).
  • Collaborate with organizations on campus (Environmental Action Club, etc) when you can to learn more ideas for sustainability in the office. 

Library Management and Website Management 

  • Organize the CCSJ library and keep track of the books/DVDs that are checked out.
  • Promote the library by selecting a "spotlight" book every 2 weeks.
  • Update the catalog online in CCSJ website
  • Provide guidance to student service coordinators and volunteers who would like to explore different justice issues materials.
  • Maintain the social justice digital library.
  • Attend training of new website maintenance software as required.
  • Update CCSJ website as required.

Volunteers Database Coordination

  • Download The Service Thing volunteers information data off of Site Core
  • Collect HoundServe volunteer information data off of Google Docs
  • Create master rosters for all The Service Thing and HoundServe service sites on an Excel spreadsheet 
  • Update master rosters between semesters
  • Communicate with service coordinators about rosters and volunteers

Project Management 

  • Regularly check the incoming Student Assistant Requests through Inside Loyola - CCSJ Team Site. 
  • Assign the incoming task to the team in consideration of the workload each SA already has.
  • Update the status of each project and follow up with the staff member who assigned the task.
  • Organize and maintain the red binder and all the folders on the front desk. 
  • Keep the communication within the team and keep electronic post-it notes up-to-date.
  • Organize and clean the outdated email/projects in "ccsjsa" Outlook inbox.
  • Maintain and organize student assistant H drive.

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Student Publicity Assistant

The Student Publicity Assistant requires a time commitment maximum of 12 hours per week with main objective is to support CCSJ in striving to establish its identity on campus and to educate the campus community about its work. Primary roles of the Student Publicity Assistant are to:

  • Generate, revise and further enhance publicity materials, i.e. through print media, audio/visual media, and electronic/social media. 
  • Complete the creative projects assigned by CCSJ professional staff and Student Service Coordinators, meeting all deadlines and acknowledging the unique needs and traits of each service site or program.
  • Partake in the collaboration effort between CCSJ studio and York Road neighborhood community in creating and implementing various publicity projects that benefit York Road corridor.  

Student Publicity Assistant Qualifications:

In addition to the CCSJ Intern General Qualifications, strong Student Publicity Assistant applicants will:

  • Expect to apply their talents to the following areas: graphic design, page layouts, branding, 2D print media, advertisements or publication design, copy editing, writing and creative marketing solutions. 
  • Possess a background in one or more of the following majors: Advertising/Public Relations, Communications, Digital Media, Management, Marketing, Photography, Studio Arts, or an type of Visual Arts (Not Required).
  • Have a working command of Adobe Creative Suite 6 - Photoshop, Illustrator, Bridge or InDesign, and Final Cut, etc. (Only required for 2D Media Specialist).
  • Have experience in community service and interest in social justice issues (Highly Preferred).

General Student Publicity Assistant Responsibilities:

  • Maintain cooperation with fellow publicity assistants through open and constant communication about project requirements.
  • Maintain professional correspondence and status updates with CCSJ staff and student employees.
  • Maintain two-way communication with staff member requesting project.  
  • Have a working knowledge of the characteristics of each service site or program, and have an idea of the student or supervisor that oversees each program.

Student Publicity Assistant Position Descriptions:

While specialization opportunities exist for Print Media, Multi-Media and Social Media, and each Student Publicity Assistant will be assigned as the point person for certain specialization.  Every Student Publicity Assistant should understand that they may be asked to perform tasks outside his/her concentration as needed.

2D Print Media Specialist

  • Design appropriately size for flyers, posters, postcards, Greyhound newspaper advertisements, and digital signage. 
  • Update and optimize official printed materials such as handbooks or brochures.
  • Collaborate with social media specialist in designing completed flyers on CCSJ's social media.
  • Proficiency in Adobe Photoshop and Illustrator is preferred. 

Multimedia Specialist: Photography

  • Take photos of various service events at service sites, on campus, and in the Baltimore neighborhood. This task requires:
  1. seeking out appropriate photographic subjects and opportunities;
  2. carrying out research and preparation for a shoot;
  3. working in different locations and in different circumstances to get the right image;
  4. using a range of technical equipment, including cameras, lenses, lighting and specialized software.
  5. managing the processing and use of images, discussing technical problems, checking for quality and dealing with clients' concerns;
  6. preparing proofs for approval;
  7. preparing and collecting waiver forms from clients or parents/guardians of the clients
  • Process and maintain photography database for CCSJ events and programs on the computer storage space.  
  • Work with social media specialist to promote and manage Instagram. 
  • Proficiency in Adobe Photoshop preferred but not necessary.  

Multimedia Specialist: Videography

  • Videotape various service events or sites using video camera equipment; make technical decisions regarding such elements as appropriate lighting, shooting angle and placement and type of microphone; receive explicit instructions regarding assignment.
  • Edit and assemble final visual/audio program material; ensure consistency and relevancy to production; monitor technical quality of end product.
  • Develop a plan or storyboard for the video production.
  • Discuss ideas & production setting with supervisor.
  • Test all equipment prior to operation in the field to ensure technical quality of recordings, including audio and lighting apparatus and rechargeable battery capacity.
  • Oversee the security, operation and maintenance of equipment utilized in shooting and editing.
  • Obtain waiver forms from clients or parents/guardians of the clients
  • Work with social media specialist to promote and manage YouTube. 
  • Proficiency in Premier Pro, Final Cut (Pro/Express), and experience with “After Effects” is highly preferred.

Social Media Specialist

  • Design, upload and maintain the web-box advertisement and announcement on CCSJ’s homepage.
  • Oversee and coordinate all other social media promotion i.e. Facebook, Twitter, Instagram, YouTube.
  • Maintain and update CCSJ's Email Newsletter "SPARK" each week with upcoming events, news, and other CCSJ related activities. 
  • Manage all daily social media activities; fostering follower engagement through conversation replies; and monitoring related activity to ensure compliance with relevant CCSJ values.
  • Provide daily oversight of online communities, including interacting directly with followers to promote CCSJ events; answering questions and ensuring a safe environment.
  • Recommend and implement strategies for recruiting new followers and members; fostering loyalty across all social media properties; and optimizing communication strategies.
  • Work closely with other publicity assistant to ensure that social media activities are integrated into overall publicity strategies.
  • Report to supervisor about social media successes and lessons learned.

Project Manager

  • Oversee proper distribution of all printed materials from start to finish.
  • Keep a final printed material in the portfolio binder.
  • Maintain the completion process while managing and keeping track of project requests.
  • Serve as a liaison between Publicity Assistant team and Printing Services Department.
  • Serve as a liaison between Publicity Assistant team and CCSJ staff.
  • Oversees the posting of the Digital Signage around campus.

CCSJ Studio-Community Liaison

  • Oversee all publicity projects that concerns York Road community partner.
  • Serve as a liaison between Publicity Assistant team and York Road community partner.
  • Coordinate meetings with community partner, CCSJ Staff, and/or Faculty Adviser.
  • Keep files and notes on all meetings regarding work with community partner.
  • Document the entire life-cycle of community-based project work from kickoff to final hand-off.
  • Create and distribute pre- and post-project evaluations for all stakeholders involved.
  • Delegate tasks to different members of the Publicity Assistant team.
  • Report to the Faculty Adviser of CCSJ studio periodically about the issue encountered and/or the progress of the project

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Student Service Coordinator

All Student Service Coordinator positions are expected to work maximum 15 hour-per-week. By working as a team to provide a wide variety of well-planned service experiences, the student interns of CCSJ strives to engage students on Loyola campus in education through community service. The primary role of the Student Service Coordinator is to act as a liaison between community agencies and Loyola University and as a co-educator in bringing awareness to many different justice issues by providing the support necessary to volunteers to ensure that they have a meaningful learning experience.

Student Service Coordinator Qualifications

In addition to the CCSJ Intern General Qualifications, Student Service Coordinators applicants should:

  • Have participated in on-going service through The Service Thing and/or multiple one-time HoundServe events through CCSJ.
  • Additional involvement in immersions, education and advocacy events will strengthen an application. 
  • Have actively participated in formal reflections about service through CCSJ. 

General Student Service Coordinator Expectations & Responsibilities:

  • Serve as a liaison between Loyola and specific agencies or programs in the Baltimore community. 
  • Participate in direct, ongoing service with the Baltimore community (preferably in assigned agencies/programs).
  • Recruit and involve students, faculty and staff in service with the Baltimore community.
  • Handle logistics associated with service programs, including scheduling volunteers and making motorpool reservations.
  • Keep in regular contact with volunteers & agency staff to answer questions, provide information, and ensure their experience is going well.
  • Work with faculty integrating community service into the curriculum as determined by the full-time staff. 
  • Plan and facilitate reflection and education activities to help volunteers articulate connections between service experiences and related social justice issues.
  • Connect volunteers with advocacy resources for about social justice issues relevant at their site/program whenever possible.
  • Be able to arrange transportation in order to fulfill job responsibilities, even if the service coordinator does not have a driver’s license.  Student Service Coordinators are responsible for arranging transportation to and from the service site for themselves and volunteers. In addition, some job responsibilities require transportation for other tasks. 
  • Gather and report relevant statistics on each volunteer and program utilizing Microsoft Excel.

Student Service Coordinator Position Descriptions:

Each Student Service Coordinator is responsible for coordinating specific program listed below and support the partnerships between CCSJ and the service sites.

Advocacy & Awareness

      • Work with Campus Ministry (CM) Social Justice Intern
      • Work with Student Engagement & Citizenship position
      • Completing the Ignatian Solidarity Teach-In, in conjunction with the CM Social Justice Intern
      • Support Citizenship initiatives- engaging in local business, using local transportation, supporting students to get involved in different cultural/social justice related events across town. 
      • Conduct Citizenship 101 Trainings
      • Support Awareness/education events across campus (not create events, but support them through promotion, recruitment, connections, marketing. 
      • Support Advocacy City/ state-wide  through, walking training (Speakers Bureau, Leaders of Beautiful Struggle, York Road Partnership), MAP initiatives, Baltimore Education Coalition (BEC) initiatives and more
      • Heavily logistical and detail oriented internship position.
      • Manage advocacy + awareness program budget.

Beans and Bread Outreach Center (BB) [St.Vincent De Paul]  & Weinberg Center (WHRC) and Our Daily Bread [Catholic Charities]

      • Coordinate The Service Thing (TST) at WHRC, - Weekly, 10-15 volunteers per semester
      • Coordinate HoundServe (HS) program at WHRC as needed 1-2 a semester, 20 volunteers per semester
      • Coordinate HS program at Our Daily Bread - 3 times a semester, 15 volunteers per semester
      • Coordinate HS program at Beans & Bread for Last Sunday of the Month meal program - 2-3 times a semester, 20-30 volunteers per semester
      • Coordinate TST volunteers for Board Games at BB- Weekly, 2-3 volunteers
      • Manage program budgets for both St.Vincent De Paul and Catholic Charities

Choice Program - College Night

  • Coordinate The Service Thing  (weekly service and group reflections a semester experience for 10 - 15 volunteers.
  • Plan and run an activity with volunteers and Choice youth every Thursday from 5-8 pm including a meal (at Boulder), educational activity and recreation.  
  • Work closely with a variety of campus offices including Parkhurst, the FAC and various clubs.
  • Work closely with The Choice Program's staff coordinator in planing the weekly activity
  • Supervise work study student as needed.
  • Manage program budget.
  • Must be available Thursdays from 4-8:30 pm.

Cristo Rey Jesuit High School & St. Ignatius Loyola Academy Middle School

  • Coordinate The Service Thing experience (weekly service and group reflections a semester) for volunteers for the academic support programs at
    1. Cristo Rey (about 5-10 volunteers per semester)
    2. St.Ignatius (about 5-8 volunteers per semester)  
  • Serve as a tutor one day each week at St. Ignatius and/or Cristo Rey's after-school program.
  • Plan and Coordinate Cristo Rey's First Year Shadow Day at Loyola in Spring Semester
  • Work closely with Cristo Rey's Associate Director of College Counseling to plan and implement the Shadow Day
  • Manage program budgets.
  •  Supervise work study student as needed.

Don Miller House (DMH) & Healthcare for the Homeless (HCH)

  • Coordinate The Service Thing experience (weekly service and group reflections a semester) at Don Miller House- weekly, 30-40 volunteers per semester
  • Coordinate The Service Thing experience (weekly service and group reflections a semester) at HCH- weekly, 10-15 volunteers per semester
  • Support Agency events as needed (may include some HoundServe programs)
  • Manage program budgets for HCH and DMH.

Esperanza Center

  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers at Esperanza Center.
  • Coordinate 40-80 volunteers, including a significant number of service-learners
  • Liaise with the service-learning faculty members partnering with Esperanza Center.
  • recruit and train significant Motor Pool drivers
  • Spanish language skills are helpful, but not required.
  • Manage program budget.
  • Supervise work study students as needed.

GEDCO (CARES, Harford House, Micah House)

  • Coordinate The Service Thing experience (weekly service and group reflections a semester) for volunteers at :
    • Micah House: a place that serves men and women who were experiencing homeless by providing permanent housing with supportive services
    • Harford House: a supportive permanent housing facility for men who have experienced homelessness
    • CARES Food Pantry: a food and emergency assistance program of GEDCO for residents of the neighborhoods along York Road
  • Plan and run an activity with volunteers & Harford House residents one weekday evening each week.
  • Manage programs budget.
  • Supervise work study student as needed.

Govans Elementary Charter School and After School Program

  • Coordinate The Service Thing experience (weekly service and group reflections a semester) for volunteers participating in tutoring and mentoring at Govans Charter School
  • Serve as a tutor at least one day each week 
  • Manage program budget 
  •  Supervise work study student as needed.

Group Service Liaison

  • Promote/market service opportunities across campus to a diverse audience of students and staff
  • Coordinate one time service opportunities for groups and individuals.  This includes following the PARE model of service CCSJ uses: preparation, action, reflection, evaluation. 
  • Lead groups and coordinate transportation when necessary.
  • Update HoundServe calendar and one time service partners on a regular basis
  • Research and develop new relationships with one time service partners across the city of Baltimore
  • Present and recruit/train presenters for Messina and classroom requests for information about CCSJ
  • Support and work with York Road Community Days Student Coordinator

Group Service: York Road Community Days

  • Promote/market York Road Community Days across campus to a diverse audience of students and staff in order to recruit large-scale service days 4 times per semester.
  • Preparation is required for all volunteers participating in York Road Community Days.  SC will follow the Community 101 model and work to offer reflection after the volunteer day is completed.
  • Recruit, prep, and communicate with student group leaders.
  • Support full time YRI staff in gathering materials (tools) and setting up the morning of all service days.
  • Saturdays hours are required. 

 

Immersion Program Support

  • Collaborate with publicity assistants and site leaders to recruit participants for SBO and other Immersion Programs
  • Coordinate logistics and activities for SBO large-group meetings including Orientation, Pre-departure, and Reorientation
  • Plan Advocacy Day in partnership with SBO site leaders
  • Support the Development and Expansion of SBO. Includes researching new possible sites, evaluating feedback from student participants, and listening to the interests of the student body in topics or themes for immersions.
  • Support logistics for other immersion programs
  • Build partnerships with community partners in potential and new host sites. 

Presence for Christmas & Viva House & Special Olympics

  • Coordinate on-going food drive for VIVA House - Catholic Worker House of Hospitality that serves meals and distributes food to families in West Baltimore. 
  • Delivers bags to VIVA House on the last Friday of the month.
  • During the Fall semester, plan and implement Presence for Christmas - campus-wide donation drive recruiting campus sponsors to provide gifts for 500 children in Baltimore City
  • Work closely with a variety of campus offices including Campus Ministry, SGA, and the Fitness and Aquatic Center.
  • During Spring semester, coordinate and recruit for the annual Special Olympics Swim Qualifier - annual swimming event at the Fitness and Aquatic Center hosting Special Olympics athletes from all over Maryland.
  • Must be available on Friday morning for the monthly delivery of VIVA House bags.
  • Supervise work study student as needed.

Refugee Youth Project & Soccer without Borders (2 SC positions)

  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers for the academic support programs at RYP - Refugee Youth Project (two school sites, two days per week) and SWB - Soccer without Borders (two school sites, four days per week).
  • Coordinate between 40-80 volunteers, including a significant number of service-learners.
  • Liaise with the service-learning faculty members partnering with SWB and RYP
  • Supervise work study student as needed.
  • Manage program budget.
  • Provide leadership and coordination for other events as needed, possibly including a benefit soccer tournament and World Refugee Day

Service-Learning

  • Coordinate service-learning programs for Govans Elementary (classroom assistant program) and Tunbridge Public Charter School, including sign-ups, scheduling, transportation, prep sessions, and tracking attendance. 
  • Plan, advertise, and lead general prep sessions open to all service-learning students.
  • Liaise with service-learning faculty as needed and offer CCSJ reflection resources.   
  • As needed, support specific additional service-learning classes and partnerships with gathering student schedules, application paperwork, and Motor Pool coordination.
  • Maintain records of students involved in service-learning.
  • Maintain the service-learning library.
  • Assist with various other tasks and events in service-learning as needed, including data collection.

STEAM Program (at Archbishop Borders, Holy Angels, Cardinal Shehan, St. James and John)

  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers for the STEAM program at four different Catholic Archdiocese schools.
  • Coordinate between 10 - 15 volunteers that will serve on either Monday, Tuesday, Wednesday, or Thursday from 3-6 pm. 
  • Liaise with Loyola faculty at School of Education who responsible for maintaining the STEAM Program Grant
  • Supervise work study student as needed.
  • Manage program budget.
  • Provide leadership and coordination for other events as needed.

Student Engagement & Citizenship

  • Build awareness on campus and engage students in ongoing broader conversations across campus about social justice issues and our Baltimore community. 
  • Act as liaison/point person to support student participation in these events (i.e. walking with students, connecting them to other students who are participating, etc)
  • Fill the gaps & connect:  As the only person who will understand what each organization is working on (CCSJ, SGA, BSA, etc.), you will work to build collaboration and emphasis on community impact (how to engage community members in events on campus, how to bridge the gap between campus & community)
  • Help recruit volunteers and create opportunities for student leaders to engage and learn more about our York Road community (i.e. specific volunteer days just for SGA/BSA, etc., Walks around the community, etc.)
  • Connect students to citizenship opportunities on campus and in our local community. 

Walter P Carter Elementary/Middle & Guilford Elementary & Act4Youth

  • Recruit, coordinate, and prepare students for weekly service with youth from two local elementary and middle schools for the following programs:
    • Guilford Elementary: Math Class Buddies & PIEL Literacy Program
    • Walter P. Carter Elementary/Middle School: Reading Buddies & Acts 4 Youth Mentoring Program
  • Organize and prepare for mid semester and final reflections for each semester, highlighting relevant social justice issues and history
  • Utilize resources related to York Road Initiative to share information and history about our broader community.
  • Liaise with service learning faculty and invite service learning students to participate in reflecitons
  • Supervise work study student as needed
  • Serve as a volunteer 1 day per week

York Road Initiative Support

  • Responsible for the sustainable flow of fresh fruits and vegetables to local corner stores
  • Visit stores to receive fruit and vegetable orders at the beginning of each week (Monday)
  • Place fruit and vegetable orders each Tuesday
  • Pick up and deliver fruits and vegetables from Parkhurst before Friday evening each week
  • Provide leadership & communication to additional work-study student assigned to this project
  • Provide administrative support Govan Elementary, Walter P Carter Elementary/Middle, Guilford Elementary and Act4Youth programs
  • Hold regular office hours each week in order to support completion of tasks related to York Road Partnership & York Road Initiative Support.  This could include database entry, paper filing, flyering in neighborhoods, and more.