Loyola University Maryland

Center for Community Service and Justice (CCSJ)

Service Coordinator

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All Service Coordinator positions are 12-15 hour-per-week, paid positions. By working as a team to provide a wide variety of well-planned service experiences, the student staff of the Center for Community Service and Justice strives to engage students in education through service for a just and equitable world. The primary role of the Service Coordinator is to act as a liaison between community agencies and Loyola University. Service Coordinators also provide the support necessary to volunteers to ensure that they have a meaningful learning experience. This includes communicating with the agency, facilitating the placement and transportation of volunteers, and helping volunteers to reflect on their experiences by thinking about the broader social justice issues inherent at their site.

Service Coordinator Qualifications

In addition to the CCSJ Staff General Qualifications, Service Coordinators applicants should:

  • Have participated in one or more volunteer experiences through CCSJ.
  • Have actively participated in formal reflection about a service experience, through CCSJ's The Service Thing, or otherwise 
  • Be able to arrange transportation in order to fulfill job responsibilities, even if the service coordinator does not have a driver’s license.  Service Coordinators are responsible for arranging transportation to and from the service site for themselves and volunteers. In addition, some job responsibilities require transportation for other tasks. 

General Service Coordinator Expectations & Responsibilities

  • Serve as a liaison between Loyola and specific agencies or programs in the Baltimore community. 
    • Participate in direct, ongoing service with the Baltimore community (preferably in assigned agencies/programs).
    • Recruit and involve students, faculty and staff in service with the Baltimore community.
    • Handle logistics associated with service programs, including scheduling volunteers and making motorpool reservations.
    • Keep in regular contact with volunteers & agency staff to answer questions, provide information, and ensure their experience is going well.
    • Work with faculty integrating community service into the curriculum as determined by the full-time staff. 
  • Plan and facilitate reflection and education activities to help volunteers articulate connections between service experiences and related social justice issues.
  • Connect volunteers with advocacy resources for about social justice issues relevant at their site/program whenever possible.
  • Gather and report relevant statistics on each volunteer and program utilizing Microsoft Excel.
  • Commit to working 12-15 hours per week, divided among different job responsibilities. See the Week in the Life of a Service Coordinator for details.

Service Coordinator Program-Specific Responsibilities

Each Service Coordinator is responsible for coordinating specific programs and partnerships for CCSJ  Each unique position is described below.  

Student Staff applicants are asked to rank their top five preferred service coordinator positions. They are also asked if there are any positions below which they would not accept. 

The Service Thing Positions

Service Coordinators for The Service Thing sites are responsible for managing the all aspects of The Service Thing experience for volunteers, which includes weekly service, three group reflections each semester and community questions on Moodle. Specific duties are below.

Adult Education/Women’s Issues (Caroline Center, House of Ruth, Sarah’s Hope)

Social Justice Issues:
  • Homelessness
  • Domestic violence
  • Women’s issues
Community Partner Programs:
  •  Sarah's Hope: a shelter for women and children. Service involves tutoring and playing with school age children in the shelter; shifts are available in the evening Monday through Thursday.
  •  House of Ruth: a shelter for women who have experienced domestic violence and their children. Service happens weekdays (7 am-6 pm) and also 7-9 pm on 2-3 weekday evenings; service involves playing with children in a staffed classroom while their mothers work or attend class. 
  • Caroline Center: a job training program for women living on low incomes. Service opportunities are currently being finalized. 
Expectations:
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at all three agencies.
  • Manage program budget.

Beans and Bread Center & Our Daily Bread

Social Justice Issues:
  • Hunger
  • Homelessness
  • Poverty
Community Partner Programs:
  • Beans & Bread is a day resource and meal center housed within St. Vincent de Paul, and is Loyola’s oldest partnership with a community-based agency. 
  • Our Daily Bread is the largest meal program in Maryland and is affiliated with Catholic Charities. 
Expectations
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at Beans & Bread, Front Room Games.
  • Coordinate the operations of Beans and Bread Last Sunday each month, and help connect volunteers to selected Saturdays. 
  • Coordinate the recruitment and placement of volunteers at Our Daily Bread Meal Program. 
  • Manage Program Budget.

Best Buddies College Buddy Director

Social Justice Issues:
  • Intellectual disabilities
Community Partner Programs:
  • Best Buddies is an international organization dedicated to enhancing the lives of people with intellectual disabilities by providing one-on-one friendships.
  • Gallagher Services is a Baltimore agency that provides a range of services (vocational programs, residential facilities, therapy and social activities) for people with developmental disabilities
Expectations:
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers.
  • Plan and run an activity with College Buddies (Loyola volunteers) & Buddies (residents from Gallagher Services) approximately twice per month. 
  • Escort volunteers to weekly Saturday bowling events with Gallagher Services Buddies.
  • Manage program budget.

Care-A-Van and VIVA house

Social Justice Issues:
  • Hunger 
  • Homelessness
  • Poverty 
Community Partner Programs:
  • Care-A-Van: CCSJ program that offers food, drink and conversation to men and women experiencing homelessness. 
  • VIVA House: Catholic Worker House of Hospitality that serves meals and distributes food to families in West Baltimore.
Expectations:
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at Care-A-Van.
  • Coordinate volunteers to make sandwiches on Monday and Wednesday afternoons. 
  • Coordinate meal distribution on Monday and Wednesday Evenings. 
  • Coordinate on-going food drive for VIVA House. Delivers or assists in the delivery of the bags. 
  • Manage Program Budget. 

Choice Program College Night

Social Justice Issues: 
  • Youth
  • Juvenile Justice System
Community Partner Programs:
  • Choice Program: provides community-based intervention program for youth who may be involved in the juvenile justice system
Expectations:
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at Choice.
  • Plan and run an activity with volunteers and Choice youth every Thursday from 5-8pm including a meal, educational activity and recreation.  
  • Work closely with a variety of campus offices including Parkhurst, the FAC and various clubs.
  • Manage program budget.
  • Must be available Thursdays from 4-8:30pm.

Cristo Rey Jesuit High School & St. Ignatius Loyola Academy

Social Justice Issues:
  • Youth
  • Education
Community Partner Programs:
  • Cristo Rey Jesuit High School (CRJ): provides students with an affordable, college preparatory, high school education by enabling them to earn most of their tuition by working in a corporate office one day each week
  • St. Ignatius Loyola Academy (SILA): provides a unique middle school experience which fosters spiritual, academic, social and cultural development in its students
Expectations:
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers for the academic support programs at CRJ and SILA. 
  • Manage program budget.

DeWees Swim Program/YRI Liaison

Social Justice Issues

  • Youth 
  • Education 
  • Community Development

Community Partner Programs

  • DeWees Recreational Center: Community rec program which provides after school activities, tutoring and sports for youth living in the Greater Govans Neighborhood.
  • Loyola’s York Road Initiative: Loyola University office that aims to improve the quality of life for all persons living, working, and learning in the York Road corridor as a principal community engagement initiative of Loyola’s Strategic Plan.

Expectations

  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at HCH and Don Miller House.
  • Plan and run the swim program with volunteers and DeWees youth once a week (TBD) from 5:30-7:30pm.
  • Attend one day each week at DeWees afterschool program, which runs from 2:40-5:30pm each weekday, when schedule allows.
  • Attend monthly DeWees Recreation Council Meetings (first Monday of each month from 7-8:30pm) and assorted community meetings when appropriate and possible.
  • Work collaboratively with Loyola’s York Road Initiative to support Loyola’s efforts to support and develop a strong partnership with the DeWees Recreation Center and its efforts to provide educational programming for local youth.
  • Manage Program Budget.

Don Miller House & Health Care for the Homeless

Social Justice Issues 
  • HIV/AIDS
  • Homelessness
  • Healthcare Access
Community Partner Programs
  • Don Miller House: residence a few blocks from Loyola’s campus for men and women living with AIDS. 
  • HealthCare for the Homeless (HCH): Convalescent Care Clinic at the Housing Resource Center that provides mid- to long-term shelter for men and women experiencing homelessness during the recovery period following illness. 
Expectations
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at HCH and Don Miller House.
  • Be a resource for HIV/AIDS in the US. 
  • Be an educational resource for Healthcare Access and Affordable Housing. 
  • Manage Program Budget.

Frederick Ozanam House, UNITE & SOS (Immersion Programs)

Social Justice Issues: 
  • Hunger 
  • Homelessness
  • Poverty
Community Partner Programs
  • Frederick Ozanam House: recovery-based transitional housing program for men housed within St. Vincent de Paul.
  • Beans & Bread Center: day resource and meal center housed within St. Vincent de Paul that is Loyola’s oldest partnership with a community-based agency. 
Expectations
  • Coordinate The Service Thing experience (bi-weekly service, three group reflections a semester and community questions) for volunteers at Frederick Ozanam House.
  • Coordinate all aspects of the UNITE (Urban Needs Introduced Through Experience) Weekends (one or two per semester). One of the UNITE Weekends will be called Retreat to the Streets, and will explore connections between spirituality and service. 
  • Coordinates post-SOS (Student Orientation to Service) reunions throughout the year. 
  • Prior participation in a SOS or UNITE Program is required.
  • Manage Program Budget.

Govans Ecumenical Development Corporation (GEDCO)

Social Justice Issues: 
  • Hunger 
  • Homelessness
Community Partner Programs:
  • GEDCO: a partnership of faith communities whose mission is to provide affordable housing with supportive services and to meet emergency needs of community residents in Greater Govans, Loyola’s closest neighborhood. 
  • Harford House: a supportive permanent housing facility for men who have experienced homelessness.
  • CARES Food Pantry: a food and emergency assistance program of GEDCO for residents of the neighborhoods along York Road.  
Expectations: 
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at Harford House and CARES.
  • Plan and run an activity with volunteers & Harford House Residents one weekday evening each week.
  • Supervise the work study student who will plan and implement the campus-wide Thanksgiving Food Drive for 200 families at CARES.
  • Manage program budget.

Habitat for Humanity

Social Justice Issues: 
  • Affordable Housing
  • Homelessness
Community Partner Programs:
  • Sandtown Habitat for Humanity: rehabilitates housing in the Sandtown neighborhood of West Baltimore to increase homeownership and improve the health of the community. Affiliate of Habitat for Humanity International.  
  • Habitat ReStore: Retail outlets that sell new and gently used home improvement materials and furniture to raise funds to support Habitat’s housing rehabilitation efforts.
  • New Song Urban Ministry:  Umbrella organization for Habitat working to break down barriers across geography, race, class and culture and to rebuild the Sandtown community. 
Expectations: 
  • Coordinate The Service Thing experience (weekly Saturday service, three group reflections a semester and community questions) for volunteers at Habitat.
  • Manage approx. 5 volunteers each Saturday working on a Habitat House.
  • Manage volunteers working in the ReStore (weekly shifts vary). 

Hispanic Programs (CASA of Maryland, EBLO, Esperanza Center)

Social Justice Issues:
  • Immigration Services
  • Immigration Advocacy
  • Education for Migrants
Community Partner Programs:
  • Esperanza Center: program that offers many services to immigrants in the Baltimore metropolitan area including English-as-a-Second-Language instruction, workforce development, legal services, health services, and social service referrals.
  • Casa of Maryland: strives to improve the quality of life for recent immigrants to the United States through a combination of direct services, education, advocacy and organizing.
  • EBLO (Education-Based Latino Outreach): Offers afterschool tutorial programs that target ESOL and Hispanic students in grades K – 8 in Baltimore City.  
Expectations:
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at Esperanza Center, Casa and EBLO.
  • Be available to attend at least one shift a week at Esperanza, Casa or EBLO.  Casa and Esperanza have weekday, evening and weekend shifts and EBLO has 3-hour shifts weekdays between 2:30-7:00pm, depending on the site. 
  • Coordinate advocacy activities as needed by agencies.
  • Spanish language skills are helpful, but not required.
  • Manage program budget.

Mother Seton Academy (Two positions)

Social Justice Issues:
  • Youth
  • Education
Community Partner Programs:
  • Mother Seton Academy (MSA): provides an innovative, tuition-free, Catholic middle school experience for culturally diverse boys and girls.
Expectations:
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers participating in Homework Companions (afterschool) and Fitness Buddies programs through Mother Seton Academy.
  • Plan and run a recreational activity with volunteers and MSA youth every Friday from 3:30-4:30pm.  
  • Manage program budget.
  • Must be available Fridays from 3-5pm.

    Refugee Programs (Refugee Youth Project and Soccer Without Borders)

    Social Justice Issues:
    • Youth
    • Refugee and Asylee Rights 
    Community Partner Programs:
    • Refugee Youth Project (RYP): after-school and summer program that serves refugees between the ages of 4 and 21 for two hours a day, four days a week. 
    • Soccer Without Borders (SWB): provides programming and after-school enrichment to refugee youth who are traditionally excluded from sports and extracurricular activities.
    Expectations:
    • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers for the academic support programs at RYP and SWB.
    • Supervises up to 15 work-study students.
    • Manage program budget.

    Youth Education Awareness & Acts4Youth (A4Y)

    Social Justice Issues:
    • Youth 
    • Education
    Community Partners & Programs:
    • Acts4Youth (A4Y): afterschool enrichment program for boys attending nearby Guilford Elementary/Middle School which strives to help participants become good students, citizens, teammates and employees.  
    Expectations
    • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at A4Y.
    • Attend at least one day at A4Y’s afterschool program which runs from 2:30-5:30pm each weekday.  
    • Attend assorted community meetings when appropriate and possible.
    • Organize advocacy activities and Youth Education awareness programs on and off campus.
    • Manage program budget.

    HoundServe One-Time Events, Service & Advocacy Positions

    HoundServe (Two positions)

    Social Justice Issues:
    • Various
    Community Partner Programs: 
    • American Red Cross: a two-day blood drive where hundreds of Loyola community members participate in an effort to stave off blood shortages around the country. 
    • Reservoir Hill Improvement Council: community projects empowered and defined by residents in the Reservoir Hill community
    • Special Olympics Swim Qualifier: provide Special-Olympics athletes from all over Maryland a swimming event at the Fitness and Aquatic Center.
    • Trick ‘r Treating: provides students from after-school programs around Baltimore a safe Trick 'r Treat experience in the Loyola residence halls.
    Expectations:
    • Coordinate annual one-time service opportunities including two Blood Drives, Trick ‘r Treating and the Special Olympics Swim Qualifier.
    • Coordinate on-going one-time service opportunities with the Reservoir Hill Improvement Council and other organizations.
    • Work closely with a variety of Service Coordinators to promote various CCSJ one-time service opportunities.  
    • Work closely with a variety of campus groups, including Messina classes, interested in participating in or arranging a one-time service opportunity. 
    • Manage program budget.

    Hunger & Homelessness Awareness/Meet & Eat

    Social Justice Issues
    • Hunger
    • Homelessness
    • Poverty
    Community Partner Programs
    • Meet & Eat: A bi-annual banquet where community partners break bread with Loyola students on campus. 
    Expectations
    • Attend SHARP Community meetings the last Wednesday of each month at 9 am. 
    • Organize advocacy activities. 
    • Coordinate all aspects of Meet & Eat.
    • Implement and coordinate Hunger & Homelessness awareness programs on and off campus. 
    • Manage Program Budget.

    Ignatian Solidarity Teach-In

    Social Justice Issues
    • Catholic Social Teaching
    • Poverty
    • Hunger
    • Homelessness
    • Immigration 
    • Worker Justice
    • Environment
    • Many more…
    Community Partner Programs:
    • Ignatian Solidarity Network: a national network of students, alumni, and other emerging leaders from Jesuit schools, parishes, and ministries that educates and mobilizes its members on social justice issues.  
    Expectations
    • Organize Advocacy activities. 
    • Coordinates and implements the weekend trip for the Ignatian Family Teach-In for Justice in November. 
    • Keeps informed about current issues that are the theme of the Teach-in. 
    • Works closely with the Catholic Social Teaching Intern in Campus Ministry. 
    • Prepares 3 educational sessions prior to the Teach-In. 
    • Manages Program Budget. 

      Presence for Christmas/Good Stuff Campaign

      Social Justice Issues:
      • Poverty
      • Sustainability
      Community Partner Programs:
      • Presence for Christmas: campus-wide donation drive recruiting campus sponsors to provide gifts for over 1,000 community members in Baltimore City
      • Good Stuff Campaign: campus-wide recycling program during move-out each May where donations are collected, sorted, and distributed to community partners throughout Baltimore.
      Expectations:
      • Plan and implement campus-wide donation collections both fall and spring semester.
      • Work closely with a variety of campus offices including Campus Ministry, SGA, Student Activities, Student Life, Transportation & Parking, Campus Police and Facilities.
      • Must be available to stay on campus and assist with programming until late-May.

      Service-Learning 

      Social Justice Issues:
      • Education
      • Various (poverty, race, privilege to be touched on in prep sessions)
      Community Partner Programs:
      • Govans Elementary: a Baltimore City Public School serving youth in pre-K to grade 5 from our Govans neighborhood.
      • Tunbridge Public Charter School: located on York Road near campus, Tunbridge provides students in Pre-K to grade 6.
      Expectations:
      • Coordinate sign-ups, scheduling, transportation and prep sessions for Govans and Tunbridge.
      • Lead general prep sessions for service-learning students.
      • Maintain records of students involved in service-learning.
      • Maintain the service-learning library.
      • Assist with various other tasks in service-learning as needed.