Loyola University Maryland

Center for Community Service and Justice (CCSJ)

Service Coordinator

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All Service Coordinator positions are 12-15 hour-per-week paid positions. By working as a team to provide a wide variety of well-planned service experiences, the student staff of the Center for Community Service and Justice strives to engage students in education through service for a just and equitable world. The primary role of the Service Coordinator is to act as a liaison between community agencies and Loyola University. Service Coordinators also provide the support necessary to volunteers to ensure that they have a meaningful learning experience. This includes communicating with the agency, facilitating the placement and transportation of volunteers, and helping volunteers to reflect on their experiences by thinking about the broader social justice issues inherent at their site.

Service Coordinator Qualifications

In addition to the CCSJ Staff General Qualifications, Service Coordinators applicants should:

  • Have participated in on-going service through The Service Thing and/or multiple one-time HoundServe events through CCSJ.
  • Additional involvement in immersions, education and advocacy events will strengthen an application. 
  • Have actively participated in formal reflections about service through CCSJ. 

General Service Coordinator Expectations & Responsibilities

  • Serve as a liaison between Loyola and specific agencies or programs in the Baltimore community. 
    • Participate in direct, ongoing service with the Baltimore community (preferably in assigned agencies/programs).
    • Recruit and involve students, faculty and staff in service with the Baltimore community.
    • Handle logistics associated with service programs, including scheduling volunteers and making motorpool reservations.
    • Keep in regular contact with volunteers & agency staff to answer questions, provide information, and ensure their experience is going well.
    • Work with faculty integrating community service into the curriculum as determined by the full-time staff. 
  • Plan and facilitate reflection and education activities to help volunteers articulate connections between service experiences and related social justice issues.
  • Connect volunteers with advocacy resources for about social justice issues relevant at their site/program whenever possible.
  • Be able to arrange transportation in order to fulfill job responsibilities, even if the service coordinator does not have a driver’s license.  Service Coordinators are responsible for arranging transportation to and from the service site for themselves and volunteers. In addition, some job responsibilities require transportation for other tasks. 
  • Gather and report relevant statistics on each volunteer and program utilizing Microsoft Excel.
  • Commit to working 12-15 hours per week, divided among different job responsibilities. See the Week in the Life of a Service Coordinator for details.

Service Coordinator Program-Specific Responsibilities

Each Service Coordinator is responsible for coordinating specific programs and partnerships for CCSJ  Each unique position is described below.  

Student Staff applicants are asked to rank their top five preferred service coordinator positions. They are also asked if there are any positions below which they would not accept. 

The Service Thing Positions

Service Coordinators for The Service Thing sites are responsible for managing the all aspects of The Service Thing experience for volunteers, which includes weekly service and three group reflections each semester. Specific duties are below.

Beans & Bread Center and Frederick Ozanam House

Social Justice Issues:

  • Hunger
  • Homelessness
  • Poverty
  • Addiction
Community Partner Programs:
  • Beans & Bread is a day resource and meal center operated by St. Vincent de Paul, and is Loyola’s most well-established community partnership.
  • Frederick Ozanam House, a transitional housing program for men, operates out of Beans & Bread.
Expectations
  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers at Frederick Ozanam House. 
  • Coordinate Beans and Bread Last Sunday each month, and help connect volunteers to selected Saturday Beans and Bread volunteer days. 
  • Manage program budget.

Choice Program College Night

Social Justice Issues: 
  • Youth
  • Juvenile Justice System
Community Partner Programs:
  • Choice Program: provides community-based intervention programming for youth who may be involved in the juvenile justice system
Expectations:
  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers at Choice.
  • Plan and run an activity with volunteers and Choice youth every Thursday from 5-8pm including a meal, educational activity and recreation.  
  • Work closely with a variety of campus offices including Parkhurst, the FAC and various clubs.
  • Manage program budget.
  • Must be available Thursdays from 4-8:30pm.

Cristo Rey Jesuit High School and St. Ignatius Loyola Academy

Social Justice Issues:
  • Youth
  • Education
Community Partner Programs:
  • Cristo Rey Jesuit High School (CRJ): provides students with an affordable, college preparatory, high school education, while providing professional development, by enabling them to earn most of their tuition by working in a corporate office one day each week
  • St. Ignatius Loyola Academy (SILA): provides a unique middle school experience which fosters spiritual, academic, social and cultural growth in its students
Expectations:
  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers for the academic support programs at CRJ and SILA. 
  • Serve as a tutor one day each week at SILA and/or CRJ's afterschool program.
  • Manage program budget.

DeWees Recreation Center After School and Swim Program

Social Justice Issues

  • Youth 
  • Education 
  • Community Development

Community Partner Programs

  • DeWees Recreation Center: Community recreation program which provides after school activities, tutoring and sports, including swimming, for youth living in the Greater Govans Neighborhood.
  • Loyola’s York Road Initiative (YRI): Loyola University office that aims to improve the quality of life for all persons living, working, and learning in the York Road corridor as a principal community engagement initiative of Loyola’s Strategic Plan. YRI funds the VISTA position for the coordinator of the afterschool and swim programs and has been very involved in the reopening of the Recreation Center.

Expectations

  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers at DeWees afterschool and swim programs.
  • Plan and run the swim program with volunteers and DeWees youth once a week.
  • Serve one day each week at DeWees afterschool program, which runs from 3:00-5:30pm each weekday, when schedule allows.
  • Attend Friends of DeWees meetings approximately monthly.
  • Manage program budget.

Don Miller House and Healthcare for the Homeless

Social Justice Issues 
  • HIV/AIDS
  • Homelessness
  • Healthcare Access
Community Partner Programs
  • Don Miller House: residence a few blocks from Loyola’s campus for men and women living with AIDS. 
  • Healthcare for the Homeless (HCH): Healthcare for the Homeless works to prevent and end homelessness for vulnerable individuals and families by providing quality, integrated health care and promoting access to affordable housing and sustainable income through direct service, advocacy, and community engagement. Volunteers would be working as Help Desk Resource Volunteers. 
Expectations
  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers at HCH and Don Miller House.
  • Be a resource for HIV/AIDS in the US. 
  • Be an educational resource for healthcare access and affordable housing. 
  • Manage program budget.

Govans Ecumenical Development Corporation (GEDCO)

Social Justice Issues: 
  • Hunger 
  • Homelessness
  • Poverty
  • Racism
Community Partner Programs:
  • GEDCO: a partnership of faith communities whose mission is to provide affordable housing with supportive services and to meet emergency needs of community residents in Greater Govans, Loyola’s closest neighborhood. 
  • Harford House: a supportive permanent housing facility for men who have experienced homelessness.
  • CARES Food Pantry: a food and emergency assistance program of GEDCO for residents of the neighborhoods along York Road.  
Expectations: 
  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers at Harford House and CARES.
  • Plan and run an activity with volunteers & Harford House residents one weekday evening each week.
  • Manage program budget.

Hispanic Programs (CASA of Maryland, Esperanza Center)

Social Justice Issues:
  • Immigration Services
  • Immigration Advocacy
  • Education
  • English as a Second Language
  • Racism
Community Partner Programs:
  • Esperanza Center offers many services to immigrants in the Baltimore metropolitan area including English-as-a-Second-Language instruction, workforce development, legal services, health services, and social service referrals.
  • CASA of Maryland strives to improve the quality of life for recent immigrants to the United States through a combination of direct services, education, advocacy and organizing.
Expectations:
  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers at Esperanza Center and CASA.
  • Be available to attend at least one shift a week at Esperanza or CASA. CASA and Esperanza have weekday, evening and weekend shifts.
  • Coordinate advocacy activities as needed by agencies.
  • Spanish language skills are helpful, but not required.
  • Manage program budget.

Mother Seton Academy (MSA) [two positions]

Social Justice Issues:
  • Youth
  • Education
Community Partner Programs:
  • Mother Seton Academy: provides an innovative, tuition-free, Catholic middle school experience for culturally diverse boys and girls
Expectations:
  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers participating in MSA Power Hour (afterschool tutoring) and Fitness Buddies programs through MSA.
  • Serve as a tutor one day each week at Power Hour, which runs from 3:00-5:30pm Monday-Wednesday.
  • Plan and run a recreational activity with volunteers and MSA youth every Friday from 3-5pm.  
  • Manage program budget.
  • Must be available Fridays from 3-5pm.

Refugee Youth Project and Soccer Without Borders

Social Justice Issues:
  • Youth
  • Refugee and asylee rights 
  • Racism
Community Partner Programs:
  • Refugee Youth Project (RYP): afterschool and summer program that serves refugees between the ages of 4 and 21 for two hours a day, four days a week. 
  • Soccer Without Borders (SWB): provides programming and afterschool enrichment to refugee youth who are traditionally excluded from sports and extracurricular activities.
Expectations:
  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers for the academic support programs at RYP and SWB.
  • Supervises up to 15 work study students.
  • Manage program budget.

Weinberg Center and Our Daily Bread

Social Justice Issues:

  • Hunger
  • Homelessness
  • Poverty

Community Partner Programs:

  • Weinberg Center: WHRC provides temporary overnight housing in a low barrier shelter, case management, and resource referrals to people living in poverty in Baltimore city to help clients transition to permanent housing and self-reliance.
  • Our Daily Bread, a program of Catholic Charities, is the largest meal program in Maryland.

Expectations:

  • Coordinate The Service Thing experience (weekly service and three group reflections a semester) for volunteers serving meals at the Weinberg Center.
  • Coordinate the recruitment and placement of volunteers at Our Daily Bread meal Program for a few select Saturdays throughout the semester,
  • Manage program budget. 

Youth Education Awareness and Acts4Youth (A4Y)

Social Justice Issues:
  • Youth 
  • Education System
Community Partners & Programs:
  • Acts4Youth (A4Y): afterschool enrichment program for boys attending nearby Guilford Elementary/Middle School, which strives to help participants become good students, citizens, teammates and employees   

Expectations:

  • Coordinate The Service Thing experience (weekly service, three group reflections a semester and community questions) for volunteers at A4Y.
  • Attend at least one day at A4Y’s afterschool program, which runs from 3-5:30pm Monday - Thursday.  
  • Attend assorted community meetings when appropriate and possible.
  • Organize advocacy activities and Youth Education awareness programs on and off campus.
  • Manage program budget.

HoundServe One-Time Events, Service & Advocacy Positions

Group Service & Neighborhood Development [two positions]

Social Justice Issues: dependent on project

  • Community Development
  • Poverty
  • Sustainability

Community Partner Programs:

  • Neighborhood Development Agencies:
    • York Road Initiative: Loyola office dedicated to collaborating with neighbors and partners to produce positive change in the York Road community. [one position will work closely with the YRI Office]
    • Other partners: various partners, such as Habitat for Humanity, support community development within the York Rd. community [one position will work closely with other York Rd. partners]
  • Group Service: work with members of the Loyola community to set up one-time service opportunities, with agencies such as Parks and People, Civic Works, and many more, outside of the scheduled one-time service events CCSJ is offering for the semester.  
Expectations:
  • Field inquiries/emails for one-time service opportunities from the Loyola Community.
  • Work closely with other CCSJ Service Coordinators to connect volunteers with the appropriate one-time service events.
  • Work closely with a variety of campus groups, including Messina classes, interested in participating in or arranging a one-time service opportunity. 
  • Recruit, prepare, coordinate volunteers/groups for the YRI Community Days [one position will work closely with the YRI Office]
  • Recruit, prepare, coordinate volunteers/groups for other one-time service opportunities in the York Rd. community [one position will work closely with these partners]
  • Manage program budget.

Ignatian Solidarity Network

Social Justice Issues
  • Catholic Social Teaching
  • Poverty
  • Hunger
  • Homelessness
  • Immigration 
  • Worker Justice
  • Environment
  • Many more…
Community Partner Programs:
  • Ignatian Solidarity Network: a national network of students, alumni, and other emerging leaders from Jesuit schools, parishes, and ministries that educates and mobilizes its members on social justice issues   
Expectations
  • Organize Advocacy activities. 
  • Coordinates and implements the weekend trip for the Ignatian Family Teach-In for Justice in November. 
  • Keeps informed about current issues that are the theme of the Teach-in. 
  • Works closely with the Catholic Social Teaching Intern in Campus Ministry. 
  • Prepares three educational sessions prior to the Teach-In. 
  • Manages program budget. 

Poverty Awareness and Meet & Eat

Social Justice Issues
  • Hunger
  • Homelessness
  • Poverty
Community Partner Programs
  • Meet & Eat: a bi-annual banquet where community partners break bread with Loyola students on campus.
  • Baltimore’s Faces of Homelessness Speakers Bureau events: Panel, Injustice Walk
  • Maryland Hunger Solutions- Film, Speaker
  • SHARP meetings (Stop Homelessness and Reduce Poverty)
Expectations
  • Attend SHARP Community meetings the last Wednesday of each month at 9 am. 
  • Organize advocacy activities. 
  • Coordinate all aspects of the fall and spring Meet & Eat.
  • Implement and coordinate at least four Poverty Awareness/Education programs annually
  • Lead monthly Poverty Education meetings with the Poverty SCs in CCSJ covering topics such as gentrification etc.
  • Manage program budget.

Viva House & Presence for Christmas & Special Olympics

Social Justice Issues:
  • Poverty
  • Hunger
  • Intellectual Disabilities
Community Partner Programs:
  • VIVA House: Catholic Worker House of Hospitality that serves meals and distributes food to families in West Baltimore.
  • Presence for Christmas: campus-wide donation drive recruiting campus sponsors to provide gifts for 500 children in Baltimore City.
  • Special Olympics Swim Qualifier: annual swimming event at the Fitness and Aquatic Center hosting Special Olympics athletes from all over Maryland.
Expectations:
  • Coordinate on-going food drive for VIVA House. 
  • Delivers bags to VIVA House on the last Friday of the month.
  • Plan and implement campus-wide donation collection for Presence for Christmas during the fall semester.
  • Work closely with a variety of campus offices including Campus Ministry, SGA, and the Fitness and Aquatic Center.
  • Coordinate and recruit for the annual Special Olympics Swim Qualifier event during the spring semester.
  • Must be available on Friday morning for the monthly delivery of VIVA House bags.

Service-Learning 

Social Justice Issues:
  • Education
  • Various (poverty, race, privilege to be touched on in prep sessions)
Community Partner Programs:
  • Govans Elementary: a Baltimore City Public School serving youth in pre-K to grade 5 from our Govans neighborhood.
  • Tunbridge Public Charter School: located on York Road near campus, Tunbridge provides students in Pre-K to grade 8 (as of Fall 2015). At Tunbridge PCS we focus on the intellectual, physical, and social health of our students. We believe that children need regular opportunities to be challenged academically, be physically active, and interact constructively with peers to create and learn habits of mind and body that lead to their living healthy, balanced lives.
Expectations:
  • Coordinate sign-ups, scheduling, transportation and prep sessions for Govans and Tunbridge.
  • Plan, advertise, and lead general prep sessions for service-learning students.
  • As needed, support specific service-learning classes with Motor Pool coordination.
  • Maintain records of students involved in service-learning.
  • Maintain the service-learning library.
  • Assist with various other tasks and events in service-learning as needed.