Loyola University Maryland

Center for Community Service and Justice (CCSJ)

Student Assistant

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All student assistant (SA) positions are 7-15 hours per week, paid positions to support CCSJ establishing a welcoming and safe environment which fosters education through service. 

Primary roles of the SA are:
  • to staff front desk
  • to work as a team with other SAs to provide clerical and administrative support to CCSJ professional staff and service coordinators
  • to perform the assigned specific tasks which pertain to the steady operation of the Center. 

Student Assistant Qualifications

In addition to the CCSJ Staff General Qualifications, Student Assistant applicants should:

  • Have experience in community service and interest in social justice issues.
  • Possess work experience in one or more of the following areas: Customer Service, Hospitality, Event Management, Desk Assistance is highly preferable. 
  • Working command of Microsoft Office, particularly Outlook, Word, Excel and PowerPoint.

General Student Assistant Responsibilities:

  • Gain a full knowledge of CCSJ mission and programs
  • Greet visitors with hospitality (answer questions, take messages, refer to staff members)
  • Keep the office common space and lobby clean and organized
  • Office support: post flyers, run errands, bulk mailings, make copies, scans, fax, empty mail bag and distribute the mails, organize and distribute incoming faxes, refill paper in the copy machine
  • Check in with and assist Center staff with projects and tasks
  • Check ccsjsa Outlook email during work hours and respond to project accordingly
  • Coordinate Motor pool related tasks, ie. submitting request, submitting cancellation, forwarding approval to the volunteers when it has been approved by Parking and Transportation Department
  • Commit to 8-15 hours per week, divided among different job responsibilities. See the Week in the Life of a Student Assistant for details.

Student Assistant Position-Specific Responsibilities: 

Bridge Project

  • Reply to letters from inmates requesting information booklets about meditation in prison, produced and provided by Dr. Drew Leder, a philosophy professor.  
  • Update the information of the incoming mail on the excel spreadsheet. 
  • Once letters have been replied to, send original letters to Dr. Leder via campus mail.

Office Supply and Storage Maintenance 

  • Maintain CCSJ storage at HU24 (basement) and Office Supplies (front desk cabinets and drawers).
  • Notify CCSJ Program Assistant when certain office supplies are low and submit orders if requested.
  • Restock paper supply in the cabinet.
  • Update the storage database (excel spreadsheet) when there are changes in inventory.
  • Collaborate with Care-a-van Service Coordinator to keep the storage organizes.

Office Cleanliness and Sustainability

  • Clean the kitchen and refrigerator area periodically and store dried utensils, cups and plates in the cabinet.
  • Water the plants around the office regularly.
  • Organize newspapers, and magazines at the coffee table.
  • Educate staff about sustainability and monitor progress.

Student Staff Relations 

  • Coordinate birthday card circulation for all student staff.
  • Send reminder email to student staff about any common event.
  • Participate in the staff gathering committees
  • Help decorate the common room for special events or holidays.

Library Management

  • Organize the CCSJ library.
  • Promote the library by selecting a "spotlight" book every 2 week.
  • Keep track of the books/DVDs that are checked out.
  • Update the catalog online (CCSJ website).

The Service Thing Program Coordination

  • Manage TST student registration data in a database (excel spreadsheet).
  • Maintain Moodle sites for all TST sites, in consultation with Loyola Tech Services Dept.
  • Monitor Moodle participation and send weekly bulletins in consultation with Full-Time staff.
  • Train and mentor Service Coordinators in using Moodle.
  • Coordinate TST kick-off event.
  • Periodically meet with TST committee.

Website Maintenance

  • Attend training of new website maintenance software as required.
  • Update CCSJ website as required.

Project Management

  • Regularly check the incoming Student Assistant Requests. 
  • Assign the incoming task to the team in consideration of the workload each SA already has.
  • Update the status of each project and follow up with the staff member who assigned the task.
  • Organize and maintain the red binder and all the folders on the front desk. 
  • Keep the communication within the team and keep electronic post-it notes up-to-date.
  • Organize and clean the outdated email/projects in "ccsjsa" Outlook inbox.
  • Maintain and organize student assistant H drive.