Loyola University Maryland

Disability Support Services

Student Information and Procedures for Taking Quizzes, Tests, and Exams with Accommodations

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Hours and Location

  • Most exams are arranged by instructors providing accommodations. If an instructor cannot provide accommodations, or if you have scheduling conflicts, Disability Support Services (DSS) will provide you your test and exams. These are proctored in the DSS Office, which is in Newman Towers West 107 or in the DSS Testing Center, which is in the Newman Towers East Computer Lab.
  • DSS tries to proctor exams between the hours of 9 am and 5 PM, Monday through Thursday and 9 am and 4 PM on Fridays. Occasionally, an instructor will ask for different times and DSS might be able to proctor exams outside of the regular testing time if a proctor is available.
  • During finals week, hours and locations will change, so carefully read the information in your DSS database account or in the emails sent from the DSS Office.

Scheduling a Quiz, Test or Exam

  • Disability Support Services requires one week's notice from a student. In rare cases a week's notice is not possible, and in those cases DSS asks for the most amount of time possible.
  • Discuss your testing arrangements with your instructor at least one week before the test is scheduled. Do not contact DSS if your instructor agrees to provide your accommodations in the classroom. If the instructor wants DSS to make the arrangements for your test, continue on to the next step.
  • One week before the test, log into your DSS database account at https://andes.accessiblelearning.com/Loyola/ and submit your request. If you want to submit a phone request, contact Michelle Hackley at (410)617-2750.
  • After your instructor provides you submit the testing request in your DSS database account, you will receive an email. Check your account 2 business days before the exam to make sure your request is arranged.
  • If it is 2 business days or less from the date of the test and you do not see your test scheduled in your database account contact Michelle Hackley at (410) 617-2750; Megan Henry at (410) 617-5137 or Marcia Wiedefeld at (410) 617-2062.
  • If you need to reschedule an exam, you must have instructor approval.

Before the Exam or Test

  • Arrive a few minutes early. DSS will not give you additional time if you are late. DSS will not proctor exams if you arrive more than 20 minutes late without instructor approval.
  • Disability Support Services may check ID cards, so make sure you bring your Loyola ID card.
  • Do not bring food, drink, or your belongings into the testing room. There is not a secure place to put them and DSS ask that you do not bring valuables (such as, cell phones, computers, wallets, etc.) into the testing space.
  • Use the restroom and or get a drink of water before you start your test.
  • Make sure you bring all approved test-taking materials which are approved for the test (such as, pencil, paper, notes if allowed, etc.) into the testing room. The proctor will not allow you to access your belongings once you start the test.
  • Double-check that your accommodations have been arranged according to your needs. Once you begin the exam, we are assuming you have approved the arrangements.
  • Ask for your end time before you start.
  • Sign the statement that you understand Loyola's Honor Code. If a student is suspected of an Honor Code violation while testing with DSS, proctors are instructed to have him or her finish the exam and submit an Honor Code violation report afterwards.

During the Exam or Test

  • DSS will monitor the testing site with a live proctor who will periodically enter the room, or with cameras which record the entire test.
  • Alert the proctor if there is a problem with your exam (such as, adaptive technology not working, a missing page, etc.). Please note DSS proctors cannot give answers or opinions about questions on your exam.
  • The DSS proctor will try to give a 5-minutes warning toward the end of the exam, but students are responsible for monitoring their own time.

After the Exam or Test

  • Hand your exam and all other testing materials to the proctor when you are done.
  • If you would like the proctor to document any difficulties you had with the exam or exams arrangements please make the request before you leave.

Using Adaptive Technology during a Test

  • Students taking exams are responsible for knowing how to use the software.
  • Please contact Marcia Wiedefeld at (410) 617-2062 if you need to learn the basics the adaptive technology you are approved to use.
  • The adaptive technology used most frequently includes:
    • Screen reading software (e.g., JAWS or Kurzweil);
    • Word processing software (e.g., Word);
    • Screen magnifiers (e.g., ZoomText)
    • Voice recognition software (e.g., Dragon Naturally Speaking

Contact Information

If you have any questions or comments about the exam proctoring, or specific concerns please contact one of the following individuals: