This position is currently filled. Please keep an eye out for future openings.
The Assistant Director for Housing Operations (ADHO) position offers a unique and rewarding role within the division of Student Development. A 12-month, live-off position, the ADHO is responsible for the day to day management of all housing related functions within the Office of Student Life. Specifically, the Assistant Director will have direct oversight over housing operations processes including contract extensions, room inventories, key management, and housing changes and will collaborate with the Associate Director for Housing Operations to coordinate hall openings/closings, room selection, and first-year placements.
The ADHO directly supervises one full-time Front-Desk Administrative Assistant and oversees the hiring and ongoing training of 10-13 undergraduate work-study Office Assistants ensuring that the main office provides a welcoming, effective, and inclusive environment. The ADHO also directly supervises one Graduate Desk Coordinator and oversees nine security desk operations within the residence halls.
Because the ADHO is part of a larger Student Life team, this position also provides a unique opportunity to develop skills in crisis response, student conduct, leadership development, RA/GRC training, and general residential education. The person in this position will join the other Assistant Directors of Student Life in the emergency on-call rotation and serve as a University hearing officer for student conduct cases. On a small, collaborative campus, Assistant Directors also have the opportunity to be involved in campus-wide initiatives that will expose them to different areas in student development and higher education.
The Office of Student Life is a dynamic organization that is continually looking to improve the environment within the residence halls and link the curricular and co-curricular experience of students. Loyola University Maryland is a growing and supportive environment that enables practitioners to be creative in addressing a wide array of issues within a collaborative team-based atmosphere. We are seeking colleagues whose professional philosophies align with our dedication to the development of the whole person and the Jesuit values of inclusion, justice, community, and a constant challenge to improve.
Primary Job Responsibilities
- Support the Associate Director in all room selection preparations including selection timeframes, roommate socials, room tours, and publicity
- Directly supervise one full-time Administrative Assistant overseeing front desk operations of the main Student Life Office
- Meet regularly with students and advise them appropriately on their housing interests
- Oversee all keys, including residential, office, and master keys
- Oversee the summer housing program directly supervising one Graduate Residence Coordinator and indirectly supervising 6-8 Summer Resident Assistants
- Maintain and update the Student Life Website
- Develop a working knowledge of the StarRez software system and participate in on-going training
- Oversee all desk operations related to the nine security/welcome desks in six residential areas including supervision of one Graduate Desk Coordinator, managing a $320,000 operating budget, and providing leadership over the selection, training, and performance of 189 Desk Assistants and five Desk Coordinators
- Serve in the on-call rotation for campus-wide emergencies, 2-3 weeks per semester or as needed, potentially responding to emergencies in all areas of residential living. During rotation, must report on campus within 30 minutes of call to duty.
- Assist in the ongoing development of RAs/GRCs by attending and presenting at trainings and in-services
- Master’s degree in College Student Personnel, Higher Education, Counseling in Student Affairs or a related field
- 0-3 years of post-Master’s professional experience and 1-3 years of residence life related experience
- Ability to respond to campus within 30 minutes
- Demonstrated ability to support and advocate for underrepresented students as well develop opportunities dedicated to developing students' understanding of identity development, privilege, social justice, bias, and/or inclusive language/actions
- Experience with on-call crisis response
- Availability during night and weekend hours
- Experience supervising professional or paraprofessional staff
We offer a competitive salary, full benefits, parking, and a meal plan during the academic year.
Loyola University Maryland welcomes applicants from all backgrounds who can contribute to its educational mission. Loyola is an Equal Employment Opportunity Employer, seeking applications from underrepresented groups. Additional information is available at www.loyola.edu.
Loyola's Jesuit Identity
Information about the Office of Student Life
Divisional Learning Outcomes
Service at Loyola
Diversity at Loyola
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For more information about the search process, please contact Tim Cherney at 410-617-2488 or firstname.lastname@example.org.