Dear Graduate Students,

As you begin your classes, please know that the Loyola faculty, staff, and administrators are here to support you and help you succeed. We have many support services in place, and you can access them remotely. Please take the time to get to know more about them and find out how you can benefit from these services.

Reminders for students coming to campus
For graduate students coming to any of the campuses (Evergreen, Timonium, Columbia, or the Loyola Clinical Centers), please be sure you are completing the Campus Clear app each morning that you expect to come to campus for class or clinic. If you are not receiving the Campus Clear app, please notify your program director or program administrator as soon as possible, and they will help facilitate this process. 

Practice the campus safety protocols that include:

• Coming to campus only after receiving the green pass on the Campus Clear app
• Wearing a face covering on campus, including in the classroom and/or in the clinic
• Practicing social distancing by maintaining a 6-foot distance between you and your classmates and colleagues; adhere to classroom capacities posted outside of all classrooms
• For more specific COVID- 19 information, please visit the FAQs that provide more in-depth information
• Please also see Loyola’s statement on COVID-19.

Academic and student support services
Whether you are learning remotely or coming to campus, you have access to several services as a Loyola student, including these:

Tutoring: The Study offers online tutoring free of charge. Learn more on the Study’s tutoring site.

Writing Center: The Writing Center offers synchronous online tutoring with tutors, who conduct real-time 45-minute Zoom conferences with students. Visit the Writing Center’s website for up-to-date information.

Library: The Loyola/Notre Dame Library is open for you wherever you are. Chat with a librarian 24/7, learn new technologies in virtual pop-up classes, and access eBooks, articles, and more at www.lndl.org. You can sign up for the latest updates at www.lndl.org/alert. If you are in the Baltimore area, you can take advantage of limited in-person hours when the building is open Monday-Thursday from noon – 6 p.m. and Friday noon – 3 p.m. Please note, if utilizing the library in-person, you will be required to wear a face covering as well as maintain proper physical distancing at all times. Most important, you will not be permitted entrance to the library without showing a green “all-clear” pass from Loyola’s Campus Clear app. If you are not already enrolled in Campus Clear and want to visit the library, please reach out to Student Health Services at healthservices@loyola.edu to receive the instructions.

Disability Support Services: The Disability Support Services Office (DSS) staff is working remotely to assist students and faculty. DSS staff are available Monday through Friday from 8:30 a.m. until 5 p.m. Learn more on the DSS site.

Counseling Center: The Counseling Center is offering support to students and the Loyola community. Visit their COVID-19 resources page and learn about their remote counseling services.

Career Services: The Career Services team is here to support graduate students across the University. All offerings are available remotely to students, who can book 1-1 appointments that will take place in Zoom and network with alumni from all over the country. To learn more, visit the Career Center's online services page.

Technology Services: The Office of Technology Services (OTS) is here to help you with all your technology needs. The OTS staff can help with your Loyola account, any Loyola systems, and hardware repair if your computer is having problems. Visit the OTS website (ots.loyola.edu) for a knowledge base and service catalog that will help you find the answers you need. If you require additional assistance, you can reach out to the Help Center via email at ots@loyola.edu or phone at 410-617-5555. Typically during the semester, OTS hours are Monday through Thursday, 8:30 a.m. to 7 p.m. and Friday 8:30 a.m. to 5 p.m. Here is a short Introduction to Technology Services for Students video that highlights many of the technology services and systems available to you as a Loyola student.

For specific program information, please contact your program director or program administrator.

We have many professionals who are ready to promote your learning and growth, and I hope you will use all the resources that are available. I wish you all the best during the semester ahead.

Sincerely,

Amanda M. Thomas, Ph.D.
Provost and Vice President for Academic Affairs