Dear Undergraduate Students,

As you begin your classes, please know that the Loyola faculty, staff, and administrators are here to support you and help you succeed. We have many support services in place, and you can access them remotely. Please take the time to get to know more about them and find out how you can benefit from these services.

Peer and professional tutoring: The Study offers online tutoring and all its services free of charge. Learn more on the Study’s tutoring site.

Academic Success Workshops: Students can register for a workshop on the Study’s workshops site.

Time management coaching and academic coaching: The coaches and the director of The Study will meet with students via Skype or Zoom for virtual sessions. The director can also work with students via email or phone, if a student prefers. Students can register for these services on the Study's coaching services site or by contacting Molly Fredette at mfredette@loyola.edu.

Writing Center assistance: The Writing Center offers synchronous online tutoring with tutors, who conduct real-time 45-minute Zoom conferences with students. Visit the Writing Center’s website for up-to-date information.

Library: The Loyola/Notre Dame Library is open for you wherever you are. Chat with a librarian 24/7, learn new technologies in virtual pop-up classes, and access eBooks, articles, and more at www.lndl.org. You can sign up for the latest updates at www.lndl.org/alert. If you are in the Baltimore area, you can take advantage of limited in-person hours when the building is open Monday-Thursday from noon – 6 p.m. and Friday noon – 3 p.m. Please note, if utilizing the library in-person, you will be required to wear a face covering as well as maintain proper physical distancing at all times. Most important, you will not be permitted entrance to the library without showing a green “all-clear” pass from Loyola’s Campus Clear app. If you are not already enrolled in Campus Clear and want to visit the library, please reach out to Student Health Services at healthservices@loyola.edu to receive the instructions. Please also review Loyola’s statement on COVID-19.

Counseling Center: The Counseling Center is offering support to students and the Loyola community. Visit their COVID-19 resources page and learn about their remote counseling services.

ALANA Services: ALANA (African, Latinx, Asian, and Native American) Services provides support, services, and programs that facilitate the success of all ALANA students at Loyola. You can find more info about programming and services that will be offered online this fall through ALANA's website.

Disability Support Services: The Disability Support Services Office (DSS) staff is working remotely to assist students and faculty. DSS staff are available Monday through Friday from 8:30 a.m. until 5 p.m. Learn more on the DSS site.

Career services: All offerings are available remotely to students, who can book 1-1 appointments that will take place in Zoom, attend online career fairs to meet recruiters through brief video interviews, and network with alumni from all over the country through presentations and small group conversations. To learn more, visit the Career Center's online services page.

Technology Services: The Office of Technology Services (OTS) is here to help you with all your technology needs. The OTS staff can help with your Loyola account, any Loyola systems, and hardware repair if your computer is having problems. Visit the OTS website at ots.loyola.edu for a knowledge base and service catalog that will help you find the answers you need. If you require additional assistance, you can reach out to the Help Center via email at ots@loyola.edu or phone at 410-617-5555. Typically during the semester, OTS hours are Monday through Thursday, 8:30 a.m. to 7 p.m. and Friday 8:30 a.m. to 5 p.m. Here is a short Introduction to Technology Services for Students video that highlights many of the technology services and systems available to you as a Loyola student.

I hope you will use all the resources that are available to you. We have many professionals who are ready to promote your learning and growth. I wish you all the best during the semester ahead.

Sincerely,

Amanda M. Thomas, Ph.D.
Provost and Vice President for Academic Affairs