Loyola University Maryland

Coronavirus Updates

General FAQs for Students

What if I am not able to go home?

We understand that some students may not be able to return home and may be required to remain on-campus. If you have concerns about leaving campus or believe you are required to stay, please fill out a Student Housing Exception during COVID-19 response form. Please note, this is merely a request and only extenuating circumstances will be approved. It is our expectation that students are leaving campus during this time. Student Life will be reviewing each request and you will be notified of a decision within 24 hours.

If I have to stay on campus, will there be food? 

Beginning Thursday, March 19, Starbucks will be closed until further notice.

Beginning Friday, March 20, we will begin a pick-up only system that will be communicated to students staying on campus. For more information on dining services please visit, www.loyola.edu/department/dining/hours/march-break.

Is there still campus safety on campus?

The University remains open, and campus safety continues to provide 24-hour service with a full staff. 

What do I do if I am diagnosed with COVID-19 during this time?

Call Student Health Services for a phone screening and advice.

Will Student Health Services remain open for students still on campus?

Currently, Student Health Services will remain open and operate under normal business hours, Monday through Friday 8:30 – 5 p.m. However, Student Health Services is asking that students please call first to schedule an appointment as they will no longer be accepting walk-in patients at this time. In light of the recent public health concern on campus, they feel this is the best way to minimize potential spread of illness. You may call to schedule your visit at 410-617-5055.

What should I do if I have been asked to “self-quarantine” at home?

Self-quarantines are meant to limit the movement of people who have been potentially exposed to the virus but have not tested positive for it. While under self-quarantine, you should stay at home to self-monitor for the entirety of the virus' 14-day incubation period. Symptoms you should be mindful of include fevers, cough, and shortness of breath. Because the virus can be present in a person without symptoms, health care providers use this period as a precaution in order to monitor for any potential symptoms that might arise. While under self-quarantine, it is expected that you try to remain at home with your family, but out of caution, you should sleep in your own bed, use a separate bathroom and maintain general germ contagion precautions (i.e. good hand hygiene, avoiding sharing cups/drinks, covering your mouth when coughing, etc). It’s also advisable to avoid public transportation at this time, as well as limiting public activities.

What if I have an internship or student teaching position this semester? Should I still report for my internship?

Reach out to your faculty advisor for information.

I have a work-study position or job on campus. Will I still get paid?

Your work-study position is part of your financial aid package. You will continue to get paid. Students who are direct hires will get paid for their normal weekly hours. Contact your supervisor. If you normally receive a paper check, your check will be mailed to the home address on file. Checks are currently printed from our financial institution located in Texas, so we are unable to re-route any paper checks at this time.

Does taking courses online during this time affect my financial aid package?

No. This will have no impact on your financial aid impact. If you have any specific questions, contact the office of financial aid.

Can I get a refund for my room and board during the time I am home?

As Rev. Brian F. Linnane, S.J., shared in his March 18 message: "Now that we know that our students will not be returning to campus for the rest of the spring semester, we are in a better position to begin reviewing decisions about certain billable student charges for the Spring 2020 semester. While we still need to work out the details, I can share that the University will provide an appropriate prorated refund or credit for room and board. This analysis is quite involved because there are varying options and rates associated. Our students and their families will receive more information on this issue soon. I want to thank our students and their families for their patience, understanding, support, and flexibility as we have made this series of decisions, none of which has been easy."

Will events be rescheduled?

Many of the events that had been scheduled will be rescheduled. For a full list of canceled events, visit our emergency info page

What is happening with room selection?

As Rev. Brian F. Linnane, S.J., shared in his March 18 message: "Housing selection will be delayed. The Office of Student Life will communicate with students directly about this and post information on their website. "I know our undergraduate students are eager to return to campus to collect their belongings. Unfortunately, with the current challenges around travel and social distancing, we are unable to determine a time frame that will work for students to come back to empty their residence hall rooms, safely. I will let you know as soon as we have set a time frame, and I can assure you that we will be flexible and accommodating of your needs at that time."

For more information regarding move-out, visit the Student Life website

Will I be able to register for courses for next semester?

Registration will proceed online as scheduled.

When is the bookstore open?

The bookstore will be open Monday - Thursday 8:30 – 5 p.m. and closed Saturday and Sunday. On Friday, March 20, the bookstore will close at 3 p.m. and continue to close at 3 p.m. on Friday's. 

When is Stamp It! open? 

Stamp It! will be open Monday - Thursday 8:30 - 5:30 p.m. and closed on Saturday and Sunday. On Friday, March 20, the bookstore will close at 3 p.m. and continue to close at 3 p.m. on Fridays.

What are the hours for the FAC?

The FAC is closed and will reopen when normal activities resume. Options are being explored for members to use alternate facilities, and updates will be posted on the recreation and wellness website.

Will students on campus have access to laundry and vending machines?

All laundry and vending machines will maintain normal service.

I'm a Loyola parent or guardian, and I am not receiving emails from Loyola. What do I do?

First, check your spam folder. If you still don't see the messages, send your info to Tarah Wilson, twilson2@loyola.edu.

Student Life

As Facilities enters into rooms to dispose of food items, what will be discarded?

Facilities staff will be getting rid of any items in the kitchen, living room, and bedrooms that are perishable and items that could attract pests and create an unsanitary condition. This includes items in refrigerators and pantries. Items in the freezer, in cans, bottles, and jars will remain in the refrigerators and pantries.

Will I be reimbursed for the items being discarded by Facilities?

The University does not currently plan to reimburse for these items. We are removing these items to prevent any further damage to students personal belongings and University property. The items Facilities will be removing are perishable/spoiled and would have limited to no value by the time you will be permitted to return to campus to pick up your belongings.

What else will Facilities be doing in my room/apartment?

Authorized facilities staff will be vacuuming and wiping down surfaces as necessary to get rid of anything that could attract pests or create an unsanitary environment within your living space. Additional authorized facilities staff will be entering rooms to conduct maintenance on the heating and cooling systems and any other obvious repairs that need to be addressed.

How will housing inspections be conducted to close out the year?

Given the unusual move out process, the University is planning to forgo traditional closing inspections. Any egregious or large scale damage will be documented and billed to students.