Loyola University Maryland

Counseling Center

Quick Reference for Helping Students in Distress

Recognizing Symptoms

  • Problems with academic performance (e.g., absences, tardiness, poor performance);
  • Problems with career and major (e.g., chronic indecisiveness, lack of alternatives);
  • Unusual behavior (e.g., disruptive behavior, excessive emotionality, aggressiveness);
  • Traumatic change in relationships (e.g., death in family, divorce) and; 
  • References to suicide

Responding to Students

  • Observe;
  • Initiate contact;
  • Offer support and assistance;
  • Consult with Counseling Center professionals at 410-617-2273 and; 
  • Refer directly to a professional

Generally, a psychological emergency involves one or more of the following conditions:

  • A suicidal attempt, gesture, or stated intention;
  • Behavior posing a threat to self;
  • Behavior posing a threat to others;
  • Loss of contact with reality and;
  • Inability to care for oneself

Responding to Emergencies

  • Stay calm;
  • Talk in clear, straight-forward manner;
  • Do not leave student unattended and;
  • Arrange for intervention: call the Counseling Center at 410-617-2273 and ask for our counselor on duty or walk them directlty to HU150. If student is unusually aggressive or unmanageable, or if it after-hours, contact campus police 410-617-5911 to speak with our counselor on call for emergencies only 

Making a Referral 

  • Be caring, firm, and straight-forward in your recommendations;
  • Suggest that the student call or come in to make an appointment Humanities Center, Room 150, 410-617-2273;
  • Call or walk the student over yourself, if an emergency and;
  • Remind the student that services are FREE AND CONFIDENTIAL

About the Counseling Center

  • Intake interviews can be scheduled over the phone or in person;
  • Walk-in emergency counseling is available;
  • Phone consultation with a professional is available by calling 410-617-2273 and;
  • Services include individual counseling, group counseling, and psycho-educational workshops

Report Bizarre of Disruptive Behavior  

  • Dean of Students (410-617-2842)
  • Dean of Undergraduate and Graduate Studies (410-617-5547)
  • Student Life (410-617-2488 or 410-617-5081)

* Partial information obtained from the Association of University Counseling Center Directors' resources.