Accommodations for exams are sometimes approved for students registered with Loyola's Disability Support Services (DSS) office. Students who have test or exam modifications as one of their academic adjustments have provided the University with medical or psychological documentation of disability which supports the request for an exam modification. A faculty member will know that a student has recommendations for testing accommodations from e-mails or letters that the student requests from DSS each semester. The student is responsible for providing these notifications to professors and discussing the recommended accommodations. The student, professor, and DSS work together to make the arrangements for each test, quiz, or exam.
Test Accommodation Process
Hours and Location
Many tests are arranged by instructors providing accommodations. If an instructor cannot provide accommodations, or if you have scheduling conflicts, Disability Support Services (DSS) will provide your test and exams. These are proctored in the DSS Office, which is in Newman Towers West 107, or in the DSS Testing Center, which is in the Newman Towers East Computer Lab 103B.
DSS proctors tests by appointment between the hours of 9 a.m. and 7 p.m., Monday through Thursday and 9 a.m. and 4 p.m. on Fridays. Occasionally an instructor will ask for different times and DSS might be able to proctor tests outside of the regular testing time if a proctor is available.
During finals week, hours and locations will change, so carefully read the information in your DSS database account or in the emails sent from the DSS Office. DSS start times for finals are 9 a.m., 1 p.m., and 4 p.m.
Disability Support Services requires one week's notice from a student. In the rare cases where one week's notice is not possible (for example, a professor reschedules a test), DSS asks for the most amount of time possible.
Scheduling a Quiz, Test or Exam
Discuss your testing arrangements with your instructor after faculty notification emails have been sent. You do not need to contact DSS if your instructor agrees to provide your accommodations. If the instructor wants DSS to make the arrangements for your test continue on to the next step.
One week before thetest is scheduled communicate with your instructor about your plans to take your test with DSS. Also, one week before the test request a test proctored by DSS by logging into your DSS database account at www.loyola.edu/dss. Under “Accommodations Information” click “Request Accommodations (for students)”. Log into your DSS account and under “Alternative Testing” submit your request for a test proctored by DSS. If you have trouble, or want to submit a phone request, contact Kathleen Bruns, Accommodations Coordinator, at (410) 617-2750.
After you submit the testing request in your DSS database account, you will receive an email. Check your account 2 business days before the test to make sure your request is arranged.
If it is 2 business days or less from the date of the test and you do not see your test scheduled in your database account, contact Kathleen Bruns, Accommodations Coordinator at (410) 617-2750; Abigail Hurson at (410) 617-7380 or Marcia Wiedefeld at (410) 617-2062.
In order to take a test at DSS on any day other than the scheduled in-class test date, it is necessary to obtain explicit approval from your instructor prior to submitting a request. Students who use the DSS online system to request a test time slot that is different from the scheduled in-class test time MUST enter an explanation in the “Exam Notes” box that informs DSS staff why the different time slot is being requested. The instructor will be able to see the note, so make sure you notify your instructor of the request for a different time before you request your test proctored by DSS.
For example: “My extended time accommodation for this test conflicts with my next class. Therefore I am requesting to start my test at 9:00 a.m. instead of the class start time of 11:00 a.m.”
Tests, midterms, and finals must be taken at the same time as your class unless approved by your professor. DSS reserves the right to deny a request to change a start time during finals and keep the test time at its original start time.
If you need to reschedule a test you arranged with DSS, you must have instructor approval.
If an instructor administers pop quizzes in a class or lab, students wanting to use their alternate testing accommodations for a pop quiz have three options:
1. Instructor provides testing accommodations to the student so that the quiz can be taken during class.
2. Instructor arranges for the student to meet outside of class to complete the pop quiz, during which the instructor provides testing accommodations to the student.
3. The instructor contacts DSS Accommodations Coordinator via email at least 48 hours prior to the class administered pop quiz to reserve a place for the student. (This is the only instance when an instructor can sign up a student for testing at DSS.)
Students wanting to access their alternate testing accommodations at DSS should notify DSS if their professor gives pop quizzes.
Before the Exam or Test
Review your testing request confirmation email in your DSS account.
Arrive 10 minutes before your schedule test time. DSS will not give you additional time if you are late.
DSS will not proctor tests if you arrive more than 20 minutes late without instructor approval.
Disability Support Services may check ID cards, so make sure you bring your Loyola ID card.
Do not bring food or drink into the testing room. DSS asks that you refrain from bringing valuables (such as cell phones, computers, wallets, etc.) into the testing space because there is no secure place to store them.
Limited cubby storage space is available for backpacks, satchels or purses. Cubbies are not locked.
Use the restroom and or get a drink of water before you start your test.
Make sure you bring all approved test-taking materials (such as, pencil, paper, notes if allowed, etc.) into the testing room. The proctor will not allow you to access your belongings once you start the test.
Double-check your testing accommodations and make sure they have been arranged according to your needs. Once you begin the test, we are assuming you have approved the arrangements.
Ask for your end time before you start.
Sign the statement that you understand Loyola's Honor Code. If a student is suspected of an Honor Code violation while testing with DSS, proctors are instructed let the student finish the exam. DSS will submit an Honor Code violation report afterwards to the student’s professor.
Students arriving early to DSS will not be allowed to begin their test before the scheduled start time.
Completed tests are returned in sealed security envelopes via a DSS student worker. One delivery is made per business day. DSS tries to return tests to the department within twenty-four (24) business hours. A department representative must be available to sign for the test. Tests that cannot be signed for will be returned to the DSS office and placed in the lock box until the next day’s delivery. If preferred, faculty members may pick up tests, and this preference should be noted on the faculty exam proctoring agreement. Also, faxing and scanning of tests and exams can be arranged by DSS.
During the Exam or Test
DSS will monitor the testing site with a live proctor and with cameras, which record the entire test.
Alert the proctor if there is a problem with your test (such as, adaptive technology not working, a missing page, etc.). Please note DSS proctors cannot give answers or opinions about questions on your test. Please note asking the proctors for extra time or for any other change to the testing arrangement can be construed as a violation of the Honor Code. You should direct your request to a DSS staff member.
The DSS proctor will try to give a 5-10 minutes warning toward the end of the test, but students are responsible for monitoring their own time.
If you are using a computer for written responses, please save responses to the desktop and save periodically during the test.
After the Exam or Test
Hand your test and all other testing materials such as scrap paper and approved cheat sheets to the proctor when you are done.
Please report difficulties you had with the test or test arrangements to the proctor before you leave. You can also report difficulties to a DSS staff member.
For students using a computer for short answer and essays, please confirm the document is saved to desktop and send to mobile printing. Use your student ID to swipe and print written portion at the printer in testing room. Hand in test questions and printed responses to the proctor. Inform the proctor of number of printed pages. Delete the test from the computer.
Using Adaptive Technology during a Test
Students taking exams are responsible for knowing how to use the software.
Please contact Marcia Wiedefeld at (410) 617-2062 if you need to learn the basics the adaptive technology you are approved to use.
Please request the adaptive technology, which best suits, the test you are requesting.
The adaptive technology used most frequently includes:
Screen reading software (e.g., JAWS, Read and Write Gold, and Kurzweil);
Word processing software (e.g., Word);
Screen magnifiers (e.g., Zoom Text); and
Voice recognition software (e.g., Dragon Naturally Speaking)
School Closing Policy
Single Day Closure: If a weather-related issue or emergency situation causes Loyola to close for one class day, then no tests scheduled at DSS during such a closure will be administered. DSS will reschedule all examinations for the next class day for the course, at the original requested start time, unless:
An email notification is received from the instructor with a new rescheduled date and time.
Or, the student sends an email to firstname.lastname@example.org with a request to reschedule the date and time for the exam. All rescheduling requests are contingent on faculty approval.
Once a request has been rescheduled, a confirmation email will be sent to the student and the instructors Loyola email accounts.
Multiple Day Closure: If a weather-related issue or emergency situation causes Loyola to close for multiple school days, students should confirm new testing date with professor and reschedule accordingly.
No-Show For a Test
Students who do not show for their DSS proctored test will have the following options:
1. Submit a new online test request, contingent on instructor approval; or
2. Speak to professor about taking the test with him or her.
Graduate Comprehensive Exams (Comps)
Test requests for comps must be submitted following the one-week’s notice rule. The following 10 items must be included in the email to email@example.com:
1. Student name
2. Loyola University ID number
3. Loyola University email address
5. Type of test – (test #2, final, graduate comp.)
6. Instructors name and email
7. Date of test
8. Exam start time
9. Course meeting time and duration
10. DSS approved accommodations requesting for this test
If you have any questions or comments about the test proctoring, or specific concerns please contact one of the following individuals:
Kathleen Bruns, Accommodations Coordinator, (410) 617-2750 firstname.lastname@example.org
Marcia Wiedefeld, Director, (410) 617-2062 email@example.com
Abigail Hurson, Assistant Director, (410) 617-7380 firstname.lastname@example.org