Loyola University Maryland

Office of Educational Technology


At the Office of Educational Technology, things will always be changing and evolving. We are always working to improve the instructional experience for our faculty members, and with that, comes lots of improvements and upgrades. We will be updating this page every Monday with any changes being made within our department. If you have any questions or comments, please feel free to reach out to us at edtechnology@loyola.edu.

Last updated: August 30, 2017

  • VoiceThread Maintenance

VoiceThread will be performing system upgrades on Monday, September 4 from 5:00 AM to 6:00 AM EDT (UTC -4). VoiceThread service may be slow during this window.

  • 2017 Summer Courses in Moodle

    Courses for this 2017 summer session are currently in process and should be available under your list of courses in Moodle in the next five to ten days. Fall 2017 courses and enrollments should be available the week of the July 4th holiday.
  • Moodle Assignment Grader Issues

    In the latest version of Moodle (3.1), the core build of Moodle received a new assignment grader interface. This interface allows both Word documents and Adobe PDF files to be converted into an annotate-able file where feedback can be placed directly on the students submission.While the ability to produce in-line annotation is a necessary innovation, the system has limitations that are causing consternation when trying to grade student submissions. Many faculty have reported that the system often freezes during the grading process, and the only way to get out of the "stuck" screen is to either refresh or close the browser window. 

    Due to the fact that this is part of the core product build, it presents a complicated problem without an easy solution. While we wait on a more comprehensive solution within Moodle, we are working ways to make the system more resilient and responsive. We are continuing to evaluate alternatives that will alleviate some of these issues. If you encounter any of these issues in the short-term, please contact Client Services (x5555 or atOTS@loyola.edu) so we can deliver that information to the appropriate support channel. Thank you for your patience as we work to resolve this issue.

Tips and Tricks for Assignment Grader workarounds:

  1. Click on a student, wait a few seconds, then click on the next student or even go out of the page, and come back to the first student. The pdf should immediately load.
  2. Click on the refresh button on your browser as soon as the assignment greater seems to stall out. This action could help load the page correctly.
  3. Use the assignment grader during periods of reduced server traffic, such as evenings and weekends.
  4. Used to "download all submissions" functionality within the assignment interface. This will allow you to download the entire collection of student submissions and grade each of them offline. You can always return to the assignment greater at that point and apply a score for a student.
  5. Use the import/export feature within the course gradebook to export your graded items, assign the score to the Excel spreadsheet, and then re-upload the newly assigned grades.

Having students convert the file to PDF prior to submission will help mitigate this ongoing issue. The issue occurs when the system attempts to convert the file to PDF, so submitting it in this format originally allows the system to process faster.

  • Moodle will be upgraded to Version 3.1 between the hours of 7:00 am 11:00 am on Wednesday, December 28th. Moodle service will be interrupted during these hours.

    For more information visit our Moodle Documentation Page
  • Turnitin Service Alert
    Planned Maintenance; Saturday, Nov. 5

    As a reminder, next Saturday November 5, the following services will be unavailable from 9am - 2pm EST due to necessary scheduled maintenance:

    •    Turnitin (including mobile)
    •    TurnitinUK
    •    iThenticate
    •    WriteCheck
    •    Integrations

"Where applicable, please be aware no submissions or grading will be possible through any of the services listed above during this time. We therefore advise that submission deadlines be set outside of this maintenance window."

  • Panopto for Mac Bug
    for macOS Sierra users ONLY

    Panopto for Mac has identified a bug that affects macOS Sierra (version 10.12) users; "when users hide or minimize Panopto for Mac during a screen recording on macOS Sierra, Panopto stops recording the screen." If you are having this issue, please contact the Office of Educational Technology, and we will help you update to the latest version of Panopto. This will fix the bug. This bug ONLY affects users on macOS Sierra.

  • Moodle System Maintenance: Monday, Oct. 24, 3am-4am ET. 

    Moodle will be unavailable during this time. 


  • VoiceThread System Maintenance: Sunday, Oct. 9, 12am-2am ET.

    VoiceThread will be unavailable during this time.

  • No More Clickers! Welcome to PollEverywhere

    TurningPoint was Loyola University Maryland's hardware solution to live polling previously. Unfortunately, due to circumstances out of our control, we will have to retire these clickers from use in the future. Poll Everywhere is a simple application that works well for live audiences using mobile devices like phones. People participate by visiting a fast mobile-friendly web page for your event, sending text messages, or using Twitter. For more information, head to our Poll Everywhere support page.