For Time Clock Employees
Q: What if I have multiple positions?
A: After you swipe in use the UP (F1) and DOWN (F2) buttons to cycle through your positions. Press enter when you see the position you are swiping in for.
Q: What clock should I use to swipe in?
A: Your supervisor can tell you what clocks are available to you.
Q: What if I forget to clock out?
A: Let your supervisor know. S/he can fix it.
Q: If I have access to a computer, can I enter my time in the TimeClock Plus screens?
A: Depending on your department you have access to the TimeClock Plus Webclock. If you have this access you can enter your time and clock in and out through this system. When clocking in from WebClock it records the IP address to show where you clocked into the system.
Q: What is Auto Lunch Deduction?
A: If your supervisor has specified an automatic lunch for you, then a lunch will be subtracted automatically every consecutive 5 hours that you work. If you work 14 consecutive hours, then 2 lunches will be subtracted. (Automatic lunches are specified at 0 minutes, 30 minutes, or 60 minutes. They will not show on your timesheet until the next day.)
Q: What if there is a day I need to take a longer or shorter lunch than my default lunch?
A: No problem. Just swipe out for the lunch and then swipe back in when you return. You will not have an automatic lunch deduction applied unless you work 5 hours or more consecutively (straight through).
Q: I have a special situation that is not covered in the general training; who do I ask about it?
A: First, talk with your supervisor and refer to the HR Policy Manual. If additional assistance is needed, contact Payroll at cpsnyder@loyola.edu or x2622.
Q: I work shift work so sometimes a shift begins in one pay period and ends in the next. Is that a problem? Which pay period will show my hours worked?
A: The TimeClock Plus system handles such cases. Your total work hours will show for the pay period you clocked in for.
Q: As a Public Safety Officer, I work some holidays. How do I enter my time?
A: Your supervisor will manage all holiday entries. S/he will either enter the holiday hours in addition to the hours worked clocked or will document the holiday to be used at a later time as a delayed holiday.
Q: How do I enter overtime hours?
A: You do not enter overtime hours directly. The payroll system automatically calculates your overtime based on the total hours you worked in the pay period.
Q: What if I believe there is a mistake in my paycheck?
A: Review the hours that were approved for that pay period in TimeClock Plus and compare with your pay stub. If hours were not approved or recorded, contact your supervisor to have an adjustment form submitted to Payroll. Adjustments will be processed with the next pay cycle. If you need assistance, contact Payroll at cpsnyder@loyola.edu or x2622.
Q: What if I have questions about payroll policies or TimeClock Plus procedures?
A: You can ask your supervisor or HR Generalist, or view the Payroll Policies Frequently Asked Questions. Another option is to look in the Staff and Administrator Policy Manual.
For Desk Employees
Q: What is Auto Lunch Deduction?
A: If your supervisor has specified an automatic lunch for you, then a lunch will be subtracted automatically every consecutive 5 hours that you work. If you work 14 consecutive hours, then 2 lunches will be subtracted. (Automatic lunches are specified at 0 minutes, 30 minutes, or 60 minutes. They will not show on your timesheet until the next day.)
Q: What if there is a day I need to take a longer or shorter lunch?
A: No problem. Just enter the “time out” you started your lunch break and then your “time back in” on the line below for the same day. You will not have an automatic lunch deduction applied unless you work 5 hours or more consecutively (straight through). (You can also add additional lines for any day in case you leave and return multiple times in one day.)
Q: I have a special situation that is not covered in the general training, who do I ask about it?
A: First, talk with your supervisor or refer to the HR Policy Manual. If additional assistance is needed, contact Payroll at
cpsnyder@loyola.edu or x2622.
Q: I work shift work so sometimes my shift begins in one pay period and ends in the next. Is that a problem? Which pay period will show my hours worked?
A: TimeClock Plus automatically applies those hours to the proper pay period. Your total work hours will show for the pay period you clocked in for.
Q: As a Public Safety Officer, I work some holidays. How do I enter my time?
A: Your supervisor will manage all holiday entries. S/he will either enter the holiday hours in addition to the hours worked clocked or will document the holiday to be used at a later time as a delayed holiday.
Q: How do I enter overtime hours?
A: You do not enter overtime hours directly. The payroll system automatically calculates your overtime based on the total hours you worked in the pay period.
Q: What if there is a mistake in my paycheck?
A: Contact Payroll at cpsnyder@loyola.edu or x2622.
Q: My supervisor rejected my time sheet, now what?
A: Your supervisor sent an email message explaining why your hours were rejected for the pay period. Depending on the policy of your department work with your supervisor to correct or amend any issues that are present.
Q: What if I have questions about payroll policies or timekeeping procedures?
A: You can ask your supervisor or HR Generalist, or view the Payroll Policies Frequently Asked Questions. Another option is to look in the Staff and Administrator Policy Manual.