State by State Move-Out Timeline
What to Expect
Frequently Asked Questions
Past Communications

A Message to Long Distance Travelers

For greyhounds who live in western states (California, Oregon, Washington, New Mexico, Colorado, Hawai'i) as well as those who live outside the 50 states, a member of Residence Life & Housing will be in contact with you individually to discuss your travel and move-out plans, but please do not hesitate to e-mail us at studentlife@loyola.edu with immediate requests.

To our students who may be traveling from far distances, please know we are committed to adapting our plans to meet your needs. We know you may need additional time or flexibility.  Please reach out to us by e-mailing studentlife@loyola.edu so we can meet needs on at the individual level.

State by State Move-Out Timeline

Stay at Home Orders Currently Lifted

• On May 18, the second round of move-out invitations were sent directly to students residing in states (or counties & regions where applicable) that had lifted stay at home orders.
• On May 21, the third round of move-out invitations were sent directly to students residing in Connecticut, Massachusetts, and reopened counties in Pennsylvania and New York
• On May 26, the fourth round of move-out invitations were sent to newly reopened counties in Pennsylvania and New York as well as students from western states.

We are monitoring updates daily and will move as efficiently as possible for newly opened counties to grant you access to schedule an appointment.  Please allow at least 48 hours from the time of your county’s announcement before reaching out to us.

Re-opening Soon

Between May 26 - June 8, we will continue to send move-out invitations on a rolling basis with all students receiving an invitation by June 8.

• Residents of New York State should refer to ny.gov to determine if their county has reopened for phase one.
• Residents of Pennsylvania should refer to health.pa.gov to determine if their county has moved to the yellow phase.
• Residents of Virginia should refer to virginia.gov
• Residents of New Jersey can view all of Gov. Murphy's executive orders at nj.gov
• Delaware, Michigan, and Illinois are scheduled to lift their stay at home order by June 1.

We are monitoring updates daily and will move as efficiently as possible for newly opened counties to grant you access to schedule an appointment.Please allow at least 48 hours from the time of your county’s announcement before reaching out to us.

Remaining States & Counties - June 10-22, 2020

For those students living in states, counties, or areas where "stay at home" orders have not been lifted and are not scheduled to be lifted by June 1, please plan on scheduling an appointment to return to campus between June 10-22.

Invitations to schedule those appointments will be sent directly to students by June 8 at the latest.

While we anticipate improvements in current metrics by that time, we also will continue our rigorous social distancing and precautionary measures to ensure limited personal interactions and a safe environment while students are present on campus.

Accommodations through Disability Support Services

Students with disabilities who require an accommodation for the move out process or other assistance to safely move out of their residence should contact Disability Support Services at dss@loyola.edu. Students who are not already registered with DSS may need to provide documentation in support of their request.

What to Expect

While restrictions are being lifted, we must reiterate that we are all still very much in the midst of this pandemic.  We are taking precautions on campus to ensure everyone’s safety (including our students, families, and staff.)  These measures only work if every member of our community upholds them and does their part.

With your cooperation and care for each other, we are confident that this adapted move-out process will efficiently allow you to check out of your space while protecting the health and safety of yourself and your fellow Greyhounds.  Our process is built around the following overarching aims:

 

1. Maintaining a very limited number of people in a given space 
2. Requiring the use of face masks and other protective measures
3. Cleaning and disinfecting surfaces that are frequently touched

As a key component to this process, we will be asking residents to sign up for a 4-hour window by which you will have access to your building to retrieve your belongings, clean your space, and return your key.

 

We are currently offering appointments between May 28-June 15.

 

When choosing an appointment, please be mindful of other business you need to take care of while on campus.  Do you have to return books?  Do you have a package at StampIt?  Do you need to coordinate with Athletics to access the locker room?  Please be mindful of the following schedules:

 

• Bookstore (book returns only) – Open Monday-Friday from 9am-5pm on June 1 -15
• StampIt (mail and shipping) – Open Monday-Friday from 9am-5pm on June 1-15
• Athletics – Consult with your coach for available times between June 1-15

On each available day, there are four possible move-out time slots:

• 8am-noon
• Noon-4pm
• 4pm-8pm
• 8pm-midnight (and overnight)

We are mindful that a number of our students may be traveling from further distances.   For students who would like to stay overnight in their room, we encourage you to select the 8pm-midnight shift.  Beyond this option, we are committed to adapting this process to meet the needs of students who are travelling long distances.  Please e-mail studentlife@loyola.edu with specific requests.

The entire process will be self-guided in order to limit the number of people in the hall at any given time.  Students will use their RoomRez Housing Portal both to schedule their appointment before arriving on campus as well formally checkout of their spring housing using the Online Self-Checkout Form.  Students will return their key to an area mailbox located in or near their building.

 

• Available time slots for move-out are based on where you live and separated by floor/community. While there may be peers who are also moving out of your building at the same time, you will be the only person on your wing moving out during your time. The easiest way to think about it: if you and another resident have the same RA and live in the same building, you would not be scheduled at the same time slot.
• For those of you who live in buildings with elevators, there will be a green moving bin waiting for you on your floor when you arrive to help with the move. Additionally, we highly encourage all students to bring their own handcarts, bins, boxes, or anything else that might help expedite their move-out. 
• All residents and visitors are expected to wear face masks while they are in the residence halls. We also ask that all are mindful of potential interactions in shared lobbies, elevators, and stairwells. Please maintain at least 6 feet of space between yourself and others and avoid sharing elevators or other narrow spaces.
• The phenomenal members of Loyola’s facilities staff will be disinfecting high-touch surfaces (elevator buttons, door handles, etc.) at least twice per day. Any assistance you can provide in maintaining a hygienic space is appreciated.
• While you’re on campus, our staff will be available by phone to answer any questions or assist in any way possible. It goes without saying that we are disappointed we won’t be able to assist you in person, but please know that we are only a phone call away.
• Look for signage in your halls explaining how to call a staff member, how to donate food items, and how to return your key.
• Once you have removed all of your belongings and returned your key, we ask that you complete the Online Self-Checkout form which you will be able access in your RoomRez Housing Portal.

Frequently Asked Questions

General Questions

Appointment Process

Dorm Room Movers/Moving Assistance

Moving Out of My Room

Donations

While On Campus

Past Communications

May 13, 2020

First and foremost, all of us in Residence Life & Housing want to thank you for your patience. We know many of you have been eager to retrieve your belongings.

Your health and safety and the well-being of our overall community have remained at the forefront of our decision making. While we await the stay-at-home order to be lifted in Maryland and similar orders to be lifted across the nation, we wanted to provide some additional information about how the move-out process will work when we are able to welcome students back to campus.

With your cooperation and care for each other, we are confident that this adapted move-out process will efficiently allow you to check out of your space while protecting the health and safety of yourself and your fellow Greyhounds.  

Our Process

We have updated our Spring 2020 Move-Out Information website with additional information about our process. Please take some time to review the site to familiarize yourself with what we are doing and what we are expecting of our community in order to have a safe and efficient move-out.

Our Timeline

We know that the biggest question is "when can I collect my belongings and move out?"  We have been diligently monitoring the status of stay-at-home orders in all of the states, counties, and cities where our students live, along with the guidance from our own governor. And, we’ve been encouraged by the progress.

We were recently granted clearance from the Maryland Higher Education Commission to allow our Maryland residents to return to campus, and we are grateful for the over 400 students who have already scheduled appointments. 

Given the current trajectory for Maryland as well as numerous states who have already lifted orders or will soon be lifting orders, we are anticipating that another 1,200 students will be able to sign up for appointments to move out.

• By May 18, students who live in approved states will be invited to schedule an appointment through their RoomRez Housing Portal (Accessed through InsideLoyola.)
• Appointments will be available as early as June 1 and will run for approximately two weeks.
• For the well-being of all of our community members, you may only come to campus during your approved appointment time.   We cannot stress enough the importance of the appointment process in maintaining a safe environment.     
• Students who arrive to campus without an appointment will not be granted access to the halls, and any attempt to access the halls or any other actions that put others at risk may be addressed through the student conduct process.  
• Students with disabilities who require an accommodation for the move-out process or other assistance to safely move out of their residence should contact Disability Support Services at dss@loyola.edu. Students who are not already registered with DSS may need to provide documentation in support of their request. 

Students, PLEASE keep an eye on your Loyola email. We will be sending invitations to schedule appointments on a state-by-state basis starting next week. Please note that not all students will be contacted at this point in our process as a portion of our students reside in areas that have indefinite stay-at-home orders. We will continue to update our website as we invite additional students to campus.

Finally, we continue to monitor updates from states/regions whose executive orders do not currently have end dates.

• We greatly encourage students in these regions to connect with current roommates or other Loyola peers who may be able to assist you in retrieving belongings on your behalf.
• At the bottom of this email we have also provided additional information for Dorm Room Movers.

Our Gratitude

Thank you to all of the Maryland students who have volunteered to move out their roommates belongings for them. Thank you for the kind words that many of you have shared as we have communicated this process with you. And, thank you to all of those who have emailed to ask questions and seek clarity.

For anyone that has questions or unique circumstances that aren’t answered by the Frequently Asked Questions, please email us at studentlife@loyola.edu. 

Our Packing, Storing, Shipping Partner – Dorm Room Movers

For those students who would prefer not to personally travel to Loyola, we've coordinated with Dorm Room Movers to allow their movers (who have been background checked) access to pack your items for storage and shipping. They will complete the packing on a live 3-hour Zoom call time slot. You’ll receive a link to the recording of their time in your room once they've completed your move.

Once the in-person moving appointments are complete, we will work directly with Dorm Room Movers to schedule a day and time for them to access your room. Once scheduled, you will receive a 3-hour timeslot for your Zoom call. If you have questions about the setup process, we encourage you to use the Dorm Room Movers live chat option instead of calling given they are currently managing high call volume with a reduced staff.

Before you head to the Dorm Room Movers website, we want to highlight the following pieces:

• In order to reduce the possibility of the wrong items being packed or moved, we will first work with all students who are physically coming to campus to remove their belongings before Dorm Room Movers is granted access to the halls. This will likely occur later than June 15.
• When setting up your pickup, the "Earliest Date We Can Pickup" field should be set as the first date your items will be available for pickup. This is not the date Dorm Room Movers is picking up your items. This information will be used to optimize routes/dates when scheduling.
• If you plan to have boxes shipped to you domestically, follow the instructions in your account and purchase/generate as many labels as you are willing to pay for upfront. Doing this will allow Dorm Room Movers to bring your labels with them for your pickup and expedite the shipping of your boxes. Any unused labels can be refunded by emailing DRM. Please note if you do not pre-purchase labels, delays of up to 3 weeks may occur. 
• If you plan to have boxes shipped to you internationally, please email Support@dormroommovers.com as soon as you register with the subject line International Shipping Request, and include your international address in the message. DRM will not be able to ship your items internationally or ensure safe passage through customs if these steps are not taken prior to pickup. PLEASE NOTE: Shipping internationally is very expensive and we advise students to store items instead. 
• Start Here for Dorm Room Movers, then choose "get started" in the top right corner of the page to start setting up your account.

Questions?

Do not hesitate to email us at studentlife@loyola.edu if you have any questions.

April 28, 2020

As we wrap up classes for the semester, all of us in Residence Life & Housing wish you luck as you prepare for finals.  

While our residence halls currently remain closed, we are encouraged by recently released recovery plans that provide a pathway forward.     

In this update, we want to highlight two resources to assist your planning in the eventual retrieval of your belongings, as well as one request that will better help us make your move-out process a smooth experience.  

Tentative Plans Move-Out Form  

We acknowledge that there are still so many unknowns right now, and your plans will likely change, but we are asking every student to complete this short three-question form. You'll simply be asked to share what your most likely intentions are for checking out of your room (I.e. personally coming to campus, having a roommate pack your belongings, etc.)   

This information will help us streamline our communications with you and better ensure that you have a smoother move-out experience once we are able to open the residence halls.  

After reading this email, please complete this questionnaire by May 8. 

Dorm Room Movers  

Knowing summer storage has always been a need for many of our students, earlier this semester, Residence Life & Housing entered a partnership with Dorm Room Movers, a private company specializing in packing, shipping, and storage solutions for college communities. While we intended to work with Dorm Room Movers (DRM) during our standard move-out process, we are excited to share that they have adapted their offerings to support students who may need to "move-out" remotely.     

We encourage you to begin exploring their pricing options and services to see if any of their resources would meet your needs. While scheduling features are currently disabled, you are welcome to create an account with DRM now (with no financial commitment) if you would like to receive updates and discount offers from them.  

A few notes and reminders:  

• DRM is just one option for you as you prepare to retrieve your belongings.

• Once travel restrictions allow, students will have the option to schedule a time to personally come retrieve their belongings  

• For those students who cannot personally return to campus and who do not wish to use DRM, we encourage you to make arrangements with a roommate or Loyola friend who would be able to pack and remove your belongings.  

• If students are pursuing other third-party companies to assist in move-out, please be aware that DRM is the only company that Residence Life & Housing will be able to grant access to your space without you or a roommate being physically present.  

Governor Hogan's "Roadmap to Recovery" and Move-out Timeline  

As noted in previous emails, all of our decisions are based on state guidelines, as well as our own commitment to the safety and well-being of you and your community members.  

Last Friday, Maryland Governor Larry Hogan released guidelines and milestones that would allow for travel restrictions to be lifted in the not-too-distant future. You can access the plan along with other Maryland resources on Govenor Hogan's website. We encourage you to stay tuned to future announcements from Governor Hogan, as well as your own local authorities.    

Once travel restrictions are lifted in Maryland AND a student's home locality, we will begin reaching out to applicable students to schedule times to come to campus. As stated in previous communications, all move-outs will be done on an appointment basis. This process will allow us to limit the number of people on a floor at any given time and ensure we can all practice safe social distancing.  

Based on current projections in Maryland, we are hoping to provide more comprehensive details on the appointment process and move-out process in our next communication which will be sent out during the week of May 11.  

As always, thank you for your continued patience, and good luck as we enter finals week.   If you have any questions, please feel free to reach out to studentlife@loyola.edu.    

April 14, 2020

We wish you all a happy Easter and a joyous Passover during these turbulent times.  We hope you are finding ways to creatively and virtually "gather" with loved ones. 

We continue to monitor state and federal guidelines related to COVID-19 as it relates to residence hall move-out.  Like many governors across the nation, Maryland's Governor Hogan has issued a Stay at Home order for the state of Maryland with no indication of when it might be lifted. 

For the time being, Loyola's residence halls remain closed.   

We will send another update during the week of April 27 with any additional information we have regarding when students will be able to access their rooms to remove belongings.  (If you've missed any of our past e-mails, you can also find them on the Residence Life & Housing Spring 2020 Move Out Information page.) 

We also want to take this opportunity to share gratitude for the clean state many of our students left their spaces when they departed back in March.  We also know that residents originally only anticipated a two week absence.  Given the extended duration, our partners in Facilities Management have been re-entering all of the residential spaces to dispose of any items in the kitchen, living room, and bedrooms that are perishable or items that could create an unsanitary condition and/or attract pests.   Frozen items and those items stored in cans, bottles, and jars will be left in pantries, refrigerators, and freezers. 

The General FAQs for Students website will continue to be updated to answer questions you may have about this process.  If you have specific questions about Facilities staff entering your room/apartment that are not answered on this page, please contact Facilities Management directly at 410-617-2200 or facilities@loyola.edu. 

We also know that many students have raised questions about housing and board refunds.  We hope these questions were answered by the April 3 communication you all received from Mike Mansfield, Executive Director for Financial & Auxiliary Operations.  If you still have additional questions related to that process, please reach out directly to Student Administrative Services (SAS) at 410-617-5047 or sas@loyola.edu.  

Unless we have any urgent information to share sooner, expect another communication from our office during the week of April 27.   

We thank you for your continued patience and cooperation. If you have questions, please contact us at studentlife@loyola.edu.  

March 27, 2020

All of us in Residence Life & Housing hope that you are staying healthy – physically, mentally, and emotionally – as we adjust to remote learning, working, and ongoing changes in our lives. 

We are thankful for how quickly so many of you left campus, departing for what was expected to be a short time away in the midst of the semester. As we now know, you will not be living on campus for the rest of the semester. We continue to monitor local, state, and federal guidelines as we create and adjust options for all of you to access your belongings and fully move out of the residence halls. We want you to be able to return to get your belongings, but we must work to ensure the health and wellness of our community and the greater communities to which we belong. 

We had hoped to provide a general timeline of when students would be able to access their spaces. Since our last communication on March 18, 2020, a lot has changed in Maryland and the United States. Many of you currently live in cities or states that are under “Stay at Home” orders. In Maryland, Governor Larry Hogan announced an executive order directing all non-essential businesses to close, and he extended public school closures through at least April 24, 2020. On March 23, Fr. Linnane closed Loyola’s campus to everyone except those who are designated as authorized personnel.  

For these reasons, we are doubtful that Loyola students will be able to return to campus to retrieve belongings before May at the earliest.  

We know that for a number of our students, Loyola is your primary home. For those who have already been working with the Student Development staff for assistance during this crisis, please continue to communicate directly with those individuals so we can support you during your absence from campus. 

For those who are understandably frustrated by the inconvenience of our current situation, please know that these decisions are not made lightly and always with your health and safety in mind. We know some students are eager to retrieve their belongings, and we will make plans that allow you to do so once public health experts and local and state officials determine that it is safe. 

While we wait for conditions in Maryland and across the country to allow for a campus move-out, we wanted to share the following: 

Know that your belongings will remain secured in your residence hall space.  

• Over the past two weeks, Residence Life & Housing staff and generous campus partners have entered each room to secure windows, empty full trash containers, remove perishable items from countertops, and lock doors. 
• Over the next several weeks, Facilities will be entering apartments to conduct routine and preventive maintenance, and to remove any remaining food items that could be attractive to pests when left unattended.  

Anticipate returning to campus on an appointment basis at a later date. 

• Residence Life & Housing anticipates providing a two-week window when residents can access campus 
• Appointments should allow you to select a day that is convenient to come to campus while ensuring that the number of people in the buildings at any given time is limited. 

Identify ways to make your move-out as efficient as possible. 

• Determine with family and friends who is best situated to assist you with a move from a travel and health standpoint. 
• Begin gathering boxes and packing supplies. 
• For those of you who may not be able to travel back to campus due to distance or finances, begin having conversations with roommates, friends, or local family who may be able to pack and store belongings for you. 
• Residence Life & Housing has also established a relationship with an external partner that may be of assistance with packing and/or storage. We will be providing more details in future communications. 

Monitor Loyola’s COVID-19 Response Page for continued updates. 

Monitor and follow directives from your local and state officials. Information regarding Maryland’s COVID-19 Response can be found at Maryland.gov.  

Please know that we will continue to communicate as this situation continues to evolve.  We will provide our next communication in two weeks, and plan to communicate every two weeks with any additional information we have at that time. 

March 18, 2020

As you were notified today. Loyola University Maryland is extending on-line only instruction for the remainder of the Spring 2020 semester. The Office of Residence Life & Housing is in the process of creating a move out process for students to return to campus and retrieve their personal belongings. This process will be informed by federal and state guidelines and recommendations regarding travel, gatherings, and social distancing. 
 
Once this is finalized, we will communicate this plan with all of you. We want to ensure that we have the staff and resources available to provide a smooth move out experience for all students. This process normally takes place over a few weeks, allowing students to pack items, and more out of their room over several days.  We understand this revised process may present some challenges and we want to have a plan to mitigate as much of this as possible.  
 
To help communicate this process Residence Life & Housing will provide updates on our Residence Life & Housing website. 
 
At this time, we are NOT able to accommodate students who show up to campus to collect items.  We do not have staff on campus who will be able to open and provide students access to their rooms, as we are following guidelines regarding reducing density, social distancing, and teleworking. 
 
We understand that many students are eager to return to campus to collect their belongings; however, we want to ensure we are planning accordingly to keep all of our community members safe and healthy.  This must be difficult news for you to receive, and we look forward to welcoming you back to campus as soon as it is safe to do so.
 
We thank you for your patience and cooperation and will continue to update you on our Spring 2020 move out process. If you have questions, please contact us at studentlife@loyola.edu