Loyola University Maryland

Technology Services

Help Center Hours of Operation

While the University campuses are closed and all classes are online, Loyola has expanded our support options for faculty and students: 

Loyola Help Center

Visit: ots.loyola.edu
Call:  410-617-5555
Email: ots@loyola.edu
Monday - Thursday - 7:30am - 7pm
Friday - 7:30am - 5pm

The Help Center is currently closed for walk-in traffic.  If you are having a problem with your Loyola device, please contact the Help Center via email or phone to set up an appointment with a technician.

Office of Digital Teaching and Learning (Online teaching tips and troubleshooting)

Visit:  loyola.edu/odtl
Email:  odtl@loyola.edu


The Center is closed during scheduled school closings and holidays. Please see the University schedule for specific dates.

Unscheduled Closings

Technology support is available via email during unscheduled University closings. If Loyola has an unscheduled closing, you can receive technology support by emailing ots@loyola.edu during normal business hours (Mon-Friday, 8:30 a.m. - 5 p.m.). A Help Center agent will get back to you shortly.