Loyola University Maryland

Technology Services

Our Team

Office of the CIO

Randy Saba
Interim CIO
Marcia Wann 
Office Manager

Infrastructure and Operations

Members of the Loyola community most frequently interact with this group led by Pete Farrell, ext. 5528.

Operations manages office technology, classroom technology, and computer labs. It includes our Help Center and student technology support,  both located in Knott Hall 107.   

Infrastructure designs, provides, and maintains computing and communications infrastructure for Loyola. The Infrastructure group supports these systems and services 24/7 x 365. The broad range of services includes, but is not limited to:

A reliable, high speed network which provides communications for thousands of devices, both wired and wireless across all campuses.
A flexible, scalable, and reliable server based computing environment, including data backup, data center operations,  and disaster recovery planning.
An extensive security program intended to provide appropriate access to critical data, prevent and remediate intrusions, and communicate to the community best practices related to computing security.

Peter Farrell
Director, Infrastructure and Operations

Relationship Managers

Robin Smith 
Relationship Manager 
Thomas Wilson
Relationship Manager

Servers & Storage

David Arnett
Associate Director, Servers & Storage
Timothy Enders
Senior Systems Engineer
Donald Pollitt
Senior Systems Engineer
Robert Slencak 
Senior Systems Engineer
Bin Wu
Senior Systems Engineer 

Networking

Patrick Reavey
Associate Director, Networking
Thomas Christopher
Client Systems Senior Technician
Michael Dieter
Senior Systems Engineer
David Opitz
Information Security Analyst

Ryan Owings
Senior Network Technician

Client Operations

Thomas Breiner
Assistant Director, Client Operations
Patrick Kelley
Client Services Engineer
Jason McCord
Client Services Technician
Clark Shaffer
Client Services Technician
Mary Clare Soellner
Senior Client Services Technician
Evan Wagenfeld
Client Services Technician
Lincoln Young
Senior Client Services Technician

Support Management

Charles Kumlehn
Assistant Director of Support Management
Randyl Sachs
Help Center Manager
Gregory Lisek
Senior Help Center Specialist
Ebony Gladney
Help Center Specialist

Enterprise Applications

Enterprise Applications is organized as a federated matrix. The primary responsibilities of the unit are to provide implementation services, enterprise application operational and technical support, web and portal technical support, business unit support, business unit relationship management, data reporting services and support, training, and enterprise application expertise to the University community. Enterprise Applications staff members serve as liaisons between the business units and Technology Services. Enterprise Applications supports Ellucian Colleague, Ellucian delivered products for portal, reporting and admissions, custom integration with third party applications and tools and technical support and development for the external website and Ellucian portal technologies.

Helen Aberle
Associate Director, Enterprise Applications
Nicole Jones
Associate Director, Architecture/Integrations
Giancarlo Arias
Technical Lead
Matthew Brancheau
Assistant Director, Enrollment
Willa Fan
Technical Lead
Bernard Maygers
Assistant Director, Business and Finance
Tracy McMahon
Assistant Director, Educational Technologies
Ryan Servant
Technical Lead
Artnette Spencer
Business Intelligence Administrator
James Williams
Technical Lead

IT Financials & Procurement

This division of our department handles the financials for all IT operating, capital and project accounts; tracks and maintains IT contracts, maintenance agreements and licenses; and procures, receives and tracks technology assets. Gina Graffious, ext. 2611, leads this group. 

Gina Graffious
Manager
Anthony Forte
Procurement/Asset Management

Project Management Office (PMO)

The vision for Loyola's IT Project Portfolio is that projects undertaken at Loyola will be the right ones best supporting University goals, will be successful, and effectively managed, and that the people involved are set up for success. In order to do this the project portfolio must be managed with care. The PMO is led by Jessica Smith, ext. 2199.
Visit the Project Management Office website.

Jessica Smith
Director
Gretchen Cannon
Assistant Director
Ryan Burton
Technology Training Coordinator
Aaron Eddy
Project Manager

Security Advisory & Compliance

Security Advisory and Compliance’s mission is to support Loyola’s global mission through the implementation of a cyber-secure computing environment. It means protecting Loyola’s information assets and its citizens’ personal data from cyber-related risks using industry-standard security programs, practices, and policies. This division is led by Patricia Malek, ext. 5533.

Patricia Malek
Director
Christopher Tjondro
Security Analyst