Loyola University Maryland

Technology Services

About the PMO

The PMO Team

Our team brings seasoned experience in project management and business analysis with several members earning advanced educational degrees that specialize in these fields. In-house we have certified Project Management Professional (PMP) representation, certified Risk Management Professional (PMI-RMP) representation, and training expertise.  The PMO works very closely with faculty, staff, administrators and student constituency representatives. This brings feedback and contextual learning and understanding to our team, helping us better serve the university.

These team members include:

  • Jessica Smith
    Director, Project Management Office
  • Gretchen Cannon
    Assistant Director, Project Management Office
  • Michelle Rockwitz
    Senior Project Manager
  • Marcia Wann
    Project Manager

Project Management

The Project Management Office (PMO) supports effective project management in all we do. Some of these ways include:

Project Methodology and Managing Projects

Projects are managed by all different people within Technology Services, with some managed directly by the PMO. The PMO maintains a project methodology that the project managers follow, which allows projects to be managed effectively and be delivered on time, on scope, and on budget.

Portfolio Management

Projects are all part of a bigger project portfolio, which is regularly managed by the PMO and formed on a fiscal year basis.  Portfolio Management includes the scoring of new project proposals, the scheduling of approved projects based on available resources and budget, as well as managing the change in the projects in terms of the effects on other projects in the portfolio.

The PMO helps support this effort with the following:

Portfolio Governance

The Technology Services Project Portfolio is formed on a Fiscal Year basis, and the PMO works closely with the Capital Budget Committee to review any new project that is proposed that requires capital dollars. Projects that do not require capital dollars are added to the portfolio through change management procedures. The portfolio is reviewed and approved by the Capital Budget Committee, as well as reviewing any new proposals that come in during the mid-year cycle.

The PMO also works closely with the Technology Services Advisory Committee (TSAC) on matters of methodology and process in order to best meet the diverse needs of the University.

Tools and Standards

Learning from the Community of Practice and guided by TSAC, the PMO puts standards and tools into place in order to minimize risk facing IT projects at Loyola. IT project managers with projects in the portfolio are expected to follow these standards.

The PMO develops an extensive library of Project Manager Tools and Project Investigator Tools that will help guide a project manager to success.

Project Tracking and Reporting

Working closely with the Project Managers, the PMO will be tracking and reporting on the status and progress of projects in the portfolio using our Project Portfolio Management tool, (Workfront). Reports and dashboards are issued through Workfront, as well as a monthly newsletter, The PMPost-IT, that reports on the current status of all the projects in the portfolio.