Loyola University Maryland

Technology Services

Employee Printing

Now that we have completed the rollout of the new HoundPrint multi-function printers (MFPs), we are moving into Phase 2 of this project, removing many of the stand-alone printers on Loyola’s campus. While many stand-alone printers were slated to be removed during the Smart Print project several years ago, a number of them remained in place due to difficulty or lack of functionality with Smart Print. 

 

HoundPrint’s improved functionality and stability means that we will be able to move away from most stand-alone printers on campus. This will allow Loyola to realize significant cost savings on these printers, their consumables, and even electricity. As a reminder, the Technology Procurement and Disposal policy states that University funds should not be used to purchase or support personal or networked printers outside of the HoundPrint program. 

We will be removing all stand-alone printers that do not have approved exception requests. For special printing needs such as check or transcript printing, you may submit an exception request. Please note: HoundPrint is a completely new printing system; many of the exceptions previously granted are no longer necessary due to improved functionality. If you previously had an exception granted for Smart Print, please re-submit your request if you still need it.

 

Printers that receive an exception and are not removed will be put on the network and added to PaperCut, our new printing software, and added to our support contract with Centric Business Systems. Printing costs will be charged back to each department at a rate of 5 cents for black and white and 15 cents for color. MFP rates are 4 cents for black and white and 12 cents for color, as these devices are more economical. We will re-assess printing fees after this budget cycle.
 
Exception requests are due by Friday, January 26, 2018. We will be in touch to schedule a time to remove your standalone printers, or to set up your printer for use with PaperCut once the exception period concludes.

 

Warning About Toner Replacement Solicitations

It has recently been reported to Technology Services that several Loyola employees have been contacted by a company calling themselves Business Solutions attempting to sell toner. The call is a direct solicitation, which is not allowed and not sanctioned by Loyola.

All toner and supplies for Loyola's multi-function printers are supplied directly through Konica Minolta, and these are included in the per-page cost.  Please do not offer information to this solicitation should you or any member of your department be contacted.

Need help?

Contact the Help Center at ext. 5555 or ots@loyola.edu with any questions or problems related to printing. Please have the printer ID number available (located on the front of the printer) when you call.

Library Printing

Printing at the Loyola/Notre Dame Library (LNDL) is available to students and staff at both institutions.

Learn how to print at the Library

 

Mac Printing

For directions on how to install the Mac driver for HoundPrint please visit the Mac Printing page and follow the instructions. If you need assistance you can contact the Help Center ext. 5555 or OTS@loyola.edu.