Loyola University Maryland
Office of the CIO

LetterA Letter from the CIO

Current ProjectsCurrent Projects

  • Paperless University: Admission, Advising, AP, HR, Clinics
  • Data Management, Security & Privacy
  • Business Intelligence
  • Accessibility
  • Universal Calendar
  • Scholarship Archive

Strategic Roadmap

  1. Organizational Refocusing
  2. Teaching and Learning Strategy
  3. Infrastructure Assessment and Refresh
  4. Training Assessment and Strategy
  5. IT Governance, Policy and Portfolio Management
  6. Business Process Management
  7. Integrated Administrative Information Strategy
  8. Business Continuity Strategy
  9. Emerging Technologies Forum
  10. Cloud Computing Capitalization
  11. Collaboration Tool Enhancements
  12. Social Networking Integration

Technology Services Strategic Focus Areas

CommunicationDifferentiated ServiceOperational ExcellenceTransparency & Understanding

A Strategic Plan for Technology Services

Our goal is to create an Information Technology roadmap aligned with the Loyola strategic plan, enabling Loyola to more effectively manage its technology organization and resources.

As an architect would create a blue print outlining the important first steps for a new building, this roadmap lays out the blueprint and transformation framework of how Information Technology will support Loyola in the future.

These critical first steps will facilitate Loyola’s goal to become the leading Catholic, comprehensive university in the nation.

Learn more about the Strategic Plan

PDF DocumentDownload the updated Strategic Plan 2013.


Spotlight On....

Service Excellence
Since the inception of the technology three year strategic plan in 2009, we have focused on realigning the organization to meet the changing demands of our students, faculty, staff and administrators.  In keeping with our commitment to provide great service, we are adopting an industry accepted service delivery methodology called ITIL (IT Infrastructure Library), founded in the UK and built upon the theories of Dr. W. Edwards Deming and his plan-do-check-act (PDCA) cycle.  The current day methodology encompasses five key areas; Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.