Policies for Tutees

General

• All tutoring appointments are individual, one-on-one sessions. We do not offer group appointments.
• Students requesting tutoring should go through The Study's website to make an appointment.
• All tutoring takes place in The Study (JH 3rd floor).

Expectations of Tutees (Contract to Receive Tutoring Services)

 
Tutees agree to:

• Attend all scheduled tutorial sessions or, if an unavoidable conflict arises, to contact The Study to cancel or reschedule the appointment.
• Arrive on time for tutoring sessions and bring all necessary textbooks, notebooks, writing instruments, assignments, and other relevant materials.
• Be prepared for all tutoring sessions. This entails, but is not limited to, attending all class meetings and taking notes on all materials presented, attempting assignments prior to tutorial session, and being prepared with questions for the tutor to address in the tutorial session. Students should not expect to be taught material in tutoring sessions. Tutors are there to provide assistance, not first-time instruction.
• Plan in advance for all assignments. Students should not expect to receive emergency assistance the night before an exam.
• Cooperate with tutor(s) by following all recommendations made regarding study methods and practices.
• Strict adherence of the Honor Code. Tutors will not complete any assignments for tutees nor will they work on material with tutees that has not yet been submitted for a grade.
• Agree to meet with instructors outside of class time.
• Realize that the student is solely responsible for their grades and class performance.

Policies for Tutors

• Tutors should fill out their tutor session report within 24 hours of each tutoring session.
• If you have any concerns about a tutee’s progress or concerns about a tutoring session, contact your supervisor in The Study or SASS right away.
• Tutors must arrive on time and well prepared for every tutoring session.
• If you are unable to attend a scheduled tutoring appointment, you must contact your tutee and The Study’s front desk staff by email or via phone at 410-617-2104 at least 24 hours prior to the scheduled session. 
• Any appointments cancelled within 3 hours of the scheduled appointment time will count as a missed appointment. It will be documented as an unexcused absence, barring an emergency. In case of a medical emergency or sickness, you will be expected to provide documentation from the Health Center.
• Tardy and Unexcused Absence Policy
  • Tardy – The definition of tardy is more than 10 minutes late for a tutorial appointment. Two tardies equal one unexcused absence.
  • First unexcused absence – Written warning from the assistant director. A copy of this will be placed in your employee file.
  • Second unexcused absence – Written warning and a meeting with the assistant director. A copy of this will be placed in your employee file.
  • Third unexcused absence – Dismissal from both The Study and the SASS tutorial programs.
• Violations of the following rules are grounds for immediate termination:
  • Violation of the Loyola University Honor Code and/or the Community Standards policies.
  • Falsification of a tutor time sheet or a session report.

Guidelines for Prospective Tutors

• All prospective tutors should fill out a new tutor application form.
• We will contact you for an interview, if you meet the program qualifications.
  • A cumulative GPA of 3.0 or higher
  • Score of a B or higher in each course you want to tutor
  • Sophomore or above
  • Receipt of eligibility to work from Loyola’s HR department (See the "Undergraduate Employment" section of the HR site.)