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Student Administrative Services

Student Administrative Services is the primary financial office center for students, parents, and the Loyola University Maryland community of faculty, staff, and administrators. Our principal focus encompasses the monitoring of both undergraduate and graduate student tuition accounts, as well as employee activity accounts.

Services

Schedule Appointments

Schedule an appointment to discuss your student account!

Select a 15 or 30 minute session based on your last name or graduate program, then select a date and time.  Bookings will show all of the available times.  You'll receive an email with a link to join a virtual meeting when you can share screens and talk in real time.  

Payment Plan Information

Check out the Payment Options site for information and detailed instructions on the Nelnet payment plan set up.  You are able to change the amount of the payment plan during the set up.  

Health Insurance Info/Waivers (Full-time UG & GR)

Our new health plan with UnitedHealthcare has been approved by the State of Maryland, please review the coverage if you are interested in enrolling in the plan.  The 23/FA waiver process will be open until 8/31; once completed and approved, the charge will be removed from the student statement within 7 to 10 business days.

The 24/SP waiver process for new students will be open until 01/28/2024; once completed and approved, the charge will be removed from the student statement within 7 to 10 business days.  

Tuition Refund Plan

Undergraduate (Full-time)

A.W.G. Dewar provides an optional tuition refund plan for full-time undergraduate that will refund up to 80% of tuition, room, and meal plan paid to the University should the student withdraw from the semester due to a covered medical reason.  All full-time undergraduate students are automatically charged for the plan each fall and spring semesters. 

Visit Dewar for information and to waive out of the Tuition Refund Plan.  The waiver site is open from 6/1 to 9/15 and only needs to be completed once each academic year.  If you would like to waive for the spring semester only, please email sas@loyola.edu by January 31 to have the charge waived.  After the waiver has been completed and approved, the charge will be removed from the student statement within 7 to 10 business days. 

Graduate (Full & Part-time)

A.W.G. Dewar offers an optional tuition refund plan for full/part-time graduate students that will refund up to 80% of tuition paid to the University should the student withdraw from the semester due to a covered medical reason.  Graduate students need to enroll directly with Dewar each semester they wish to have coverage.

Visit Dewar for more information regarding the graduate plan or to enroll for the semester.  Please note, you must enroll each semester you wish to have coverage.

Proxy Access

Proxy access to students' account has been moved to our new Self-Service module. 

Please download the instructions for more information.

If there are any corrections or updates to the Proxy's information, please have the student email Advancements at updates@loyola.edu. Emails must be sent from the student's Loyola University Maryland email address.

First Year Orientation Materials

Meal Plan Changes

Students wishing to change their meal plan can do so through the RoomRez Housing Portal on Inside Loyola through the first week of classes each semester.

Please direct any questions to Residence Life & Housing at 410-617-5081 or residencelife@loyola.edu.

Contact Information

Student Administrative Services is located in Maryland Hall 140. 
In person hours: Monday through Friday from 8:30 a.m. - 5 p.m.

Account Specialists in person hours: Monday through Friday from 8:30 a.m. - 4 p.m.
Account Specialists virtual/phone hours: 7:30 a.m. - 5 p.m. Schedule an appointment.  

Mailing Address
Loyola University Maryland
Attn: SAS
4501 N. Charles St.
Baltimore, MD 21210

Main Lines
410-617-5047 (P)
410-617-5049 (F)
sas@loyola.edu

David Alexander
Director Student and Financial Services
410-617-2185
Schedule a meeting with David Alexander
dhalexander@loyola.edu

Latonia Butler-Clark
Assistant Director Student Accounts
410-617-5048
Schedule a meeting with Latonia Butler-Clark
ldbutlerclark@loyola.edu

Alisa Allen
Account Specialist:
-Undergraduate student last names beginning with G through M
-Graduate students in Loyola College of Arts and Sciences
Schedule a meeting with Alisa Allen
410-617-5045
aallen1@loyola.edu

Deb Donatelli
Account Specialist:
-Undergraduate student last names beginning with A through F
-Graduate students in School of Education
Schedule a meeting with Deb Donatelli
410-617-5369
dadonatelli@loyola.edu

Yvette McMillan-Bell
Account Specialist:
-Undergraduate student last names beginning with N through Z
-Graduate students in Sellinger School of Business
410-617-2532
Schedule a meeting with Yvette McMillan-Bell
ymcmillan@loyola.edu

Diane Harmon
Supervisor Cash & Remittance
410-617-2653
dmharmon@loyola.edu

Karl Henry
Reconciliation Support Specialist
410-617-2333
kjhenry1@loyola.edu

Molly Martinez
Customer Service Representative
410-617-5802
mmartinez1@loyola.edu